Travel Designer

Creation of tailor made itineraries for luxury, experiential travel in Southern Italy for travel agents, direct clients and partner DMCs. Clients are English‑speaking, principally from North America and Australia. Responsibilities Itinerary design involving experiences and accommodation using our management software Excel pricing of individual trips including application of margins, exchange rates and agency commission Detailed, professional and efficient correspondence (phone & email) with clients Pro‑active follow‑ups with dormant enquiries using our CRM (direct clients, agents & tour operators) Assignment of all additional operational details to the Operations & Booking Department Coordination of client documents with agents Coordination with Admin department for client invoices and payments Secondary Responsibilities Management of client feedback Creation of new experiences and product development Required Skills Great Knowledge of Puglia region in its geography, logistics and players of the high‑end tourist industry Fluency in both written and spoken English (C1 level) Full expertise of Office softwares (Word, Excel, Power Point) Problem‑solving and pro‑active attitude Ability to work and perform under pressure For the months of May, June, Sept & Oct: to be available at the office everyday Mon‑Fri For all other months: to be available at the office, 4 days per month to work from home/remotely The above criteria will remain flexible and subject to changed based on work volumes. Criteria will be discussed each semester, along with a performance review. Holidays Holidays are encouraged in the months of July, August, Nov and Dec and all statutory leave must be taken in the appropriate year. Seniority level Entry level Employment type Full‑time Job function Management and Manufacturing Industries Travel Arrangements #J-18808-Ljbffr