Psychology Master's Graduate – Quality Assurance

Why This Role Matters

As a Digital Assessment Quality Assurance Specialist at Giunti Psychometrics, you will play a key role in ensuring the accuracy, reliability, and quality of our digital psychological assessments.

Working closely with our Digital R&D and IT teams, you will be responsible for validating digital assessments, verifying the correct implementation of psychometric specifications, and ensuring a seamless and reliable user experience across our assessment platforms.

Role Highlights

• Job Title: Digital Quality Assurance Specialist
• Reporting Line: R&D Quality Assurance Coordinator
• Team Management: None
• Workplace Model: Hybrid
• Location: Florence, Italia.

Your Day-to-Day Responsibilities

• Assessment Validation: execute comprehensive test plans for all new and updated digital assessments;
• Psychometric Accuracy Verification: rigorously verify the implementation of scoring algorithms, normalization procedures, and complex logic using documentation provided by the R&D team. This involves manual data checks and comparison against expected statistical output;
• Defect Management: identify, document, prioritize, and track bugs and technical issues related to the test platform and specific assessment deployment;
• Documentation and Reporting: maintain detailed records of all testing activities, validation results, and quality metrics. Provide clear, concise reports on assessment quality status to R&D and Project Management teams;
• User Experience (UX) Testing: ensure the digital assessments function correctly across various devices and browsers, focusing on test flow, timing, and accessibility;
• Platform Collaboration: provide valuable feedback to the Digital R&D and IT teams to improve platform stability, design, and efficiency based on testing outcomes.

What We're Looking For

Must Have

• Bachelor's or Master's degree in Psychology or a related field;
• Basic knowledge of Quality Assurance, with little to no hands‑on experience in software or digital product testing, preferably in an assessment or online environment;
• Highly analytical skills, with exceptional attention to detail and the ability to detect subtle variances between expected psychometric output and digital results;
• Minimum B1 level of English and native or fluent proficiency in Italian.

Nice to Have

• Familiarity with digital assessment platforms and online testing environments and with quality Assurance methodologies, test case management tools, and defect tracking systems (e.g., Jira);
• Fundamental understanding of data analysis and statistical concepts sufficient to verify scoring output accuracy;
• Good level of Spanish.

Beyond Technical Skills

We believe that technical expertise is only part of what makes a great team member. We are looking for someone who shares our values and brings a collaborative, proactive, and growth‑oriented mindset to their work.

• Proactivity and Problem-Solving: You anticipate challenges, approach problems analytically, and take initiative in finding effective solutions;
• Planning and Ownership: You manage priorities effectively, take responsibility for your work, and deliver results with autonomy and accountability;
• Communication and Collaboration: You communicate clearly, listen actively, and enjoy working with colleagues across different functions and countries;
• Commitment to Excellence: You strive for quality, embrace feedback, and continuously look for ways to improve your work and develop your skills;
• Innovation and Adaptability: You are curious about emerging technologies, open to change, and motivated to explore new ideas and approaches;
• Empathy and Customer Focus: You understand different perspectives and keep users' and stakeholders' needs at the center of your decisions;
• Integrity and Social Responsibility: You act ethically, respect confidentiality and data protection, and recognize the impact of technology on people and society;
• Inclusion and Sustainability: You value diversity, contribute to an inclusive environment, and support responsible and sustainable solutions.

What We Offer

• Collaboration under a Co.Co.Co. agreement or as a self‑employed professional with Partita Iva;
• An international and multidisciplinary environment.
• Hybrid working arrangements based in Florence.

Working at Giunti Psychometrics

At Giunti Psychometrics, we believe that psychological science can drive meaningful change.

Since 1950, we have been designing tools and