EMEA Business Processes Senior Consultant

6 giorni fa


Lombardia, Italia SAP SE A tempo pieno
EMEA Business Processes Senior Consultant - HCM

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

This position can be covered in any country within EMEA . Relocation is not available.

We are looking for passionate and highly skilled technology and business enthusiasts with a minimum of 5+ years of experience within the Human Capital Management domain and with experience implementing SAP SuccessFactors (Cloud), who want to further develop their skills as a (senior) consultant and a trusted advisor for one of the world’s most valuable brands.

In the role as a Business Processes Consultant, you will deliver high impact HCM services through the full customer life cycle. You will be the main customer point of contact and lead a group of consultants during execution of projects and engagements.

If you are curious, capable of planning your own agenda and career, not afraid to implement the latest technology, get energized from making customers enthusiastic about solutions, like to work with global companies, and are willing to work hard in and with a team of passionate and experienced individuals, then this sounds like a job for you.

Purpose and Objectives

SAP SuccessFactors HCM Services Delivery in EMEA/MEE has the Global Customer Services & Delivery (CS&D) and the Global Adoption Service Center (ASC) as its parent organizations within SAP Services. We are supporting our customers in their digital transformation and especially in their HR Transformation Journey. We sustain the adoption of SAP SuccessFactors HCM software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving, and knowledge transfer.

Expectation and Tasks

Your role involves delivery of business and technology advisory services within customer engagements. You are a good problem solver, a creative and innovative thinker, and an excellent team player with the ability to communicate effectively in an international environment. As per the business needs, you will conduct the following tasks:

  • Support in the preparation, conception, realization, and Go Live of customer implementation projects.
  • Plan, run, and manage design workshops/meetings with customers.
  • Analyze business processes, including root cause analysis and technical performance optimization.
  • Work together with a group of consultants on projects.
  • Organize yourself in a remote working style.
  • Travel to customers and SAP meetings as requested.

Expected Skills

  • Minimum 5+ years of experience within the HCM domain.
  • Knowledge of SAP SuccessFactors Time Management and Onboarding modules; knowledge of other modules is an advantage.
  • Certified and experienced in implementing SuccessFactors Employee Central.
  • Successful completion of Bachelor’s or Master’s degree OR relevant knowledge and experience.
  • Proven project experience in implementing Core HR Processes as Lead Consultant.
  • Technology-oriented with an aptitude for rapidly learning complex software applications.
  • Great communicator, organized, and quick at learning new technology skills.
  • Self-starter with strong interpersonal skills who is eager to learn.
  • Ability to drill down into technical issues and solve complex problems.
  • Ability to deliver clear, concise presentations and present complex information effectively.
  • Strong stakeholder management and influencing skills.
  • Willingness and ability to travel to customers and work abroad.
  • Knowledge and implementation experience of other SAP HCM products is an advantage.

Additional information

  • Language skills: English fluency mandatory; additional languages are an advantage.
  • Remote working: Hybrid model - travels to customers/home or office/home.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company. We invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 411353 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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