Desktop Support Italy

6 giorni fa


Italia Excis Compliance A tempo pieno

AtExcis Compliance Ltd., we are a global leader in IT services, delivering excellence in desktop support, network management, and IT solutions to Fortune 500 companies and growing businesses alike. With a presence in over 100 countries, we combine local expertise with a global vision to ensure the best IT services for our clients.

Excis is proud to be a workplace where talent thrives. By joining our team, you’ll gain access to:

  • A dynamic global environment with opportunities for professional growth.
  • Diverse and exciting projects in collaboration with world-class clients.
  • A supportive company culture that values your ideas and development.

As we prepare to onboard new clients and projects in January 2025, now is the perfect time to join our expanding team and make an impact.

Role Overview:

TheDesktop Support Technician L2 will provide technical support for hardware, software, and IT infrastructure, ensuring seamless operations for our clients. You’ll troubleshoot advanced issues, collaborate with teams globally, and help implement IT solutions for efficiency and performance.

Key Responsibilities:

  • Provide L2-level support for desktop, laptop, and peripheral hardware.
  • Troubleshoot and resolve advanced Windows OS issues, including updates, performance optimization, and registry fixes.
  • Install, configure, and maintain Microsoft Office 365 applications.
  • Resolve complex issues related to Active Directory , including account management, group policies, and domain connections.
  • Support and configure mobile devices via MDM solutions (e.g., Intune, AirWatch ).
  • Diagnose and resolve network issues, including LAN/WAN, TCP/IP, and DNS/DHCP problems.
  • Assist with VPN connectivity issues and security updates.
  • Deploy and manage endpoint protection tools like McAfee or Symantec .
  • Provide remote support using tools like TeamViewer, RDP, or Citrix .
  • Maintain hardware inventory and coordinate with vendors for hardware repairs.
  • Collaborate with L3 teams and escalate issues as needed.
  • Create and maintain technical documentation and user guides.
Requirements

Technical Requirements:

  • Proficiency in Windows 10/11 and macOS troubleshooting.
  • Hands-on experience with enterprise-level Active Directory administration.
  • Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow, JIRA ).
  • Strong understanding of networking fundamentals, including VLANs and firewalls.
  • Experience with software deployment tools such as SCCM or Intune .
  • Familiarity with virtualization platforms like VMware or Hyper-V .
  • Excellent problem-solving and analytical skills.
  • Ability to work under pressure and prioritize tasks effectively.
Language Requirements:
  • Fluent English (written and spoken) to communicate with global teams and clients.
  • Proficiency in the local language is essential for effective support and collaboration within the region.
Qualifications :
  • Bachelor’s degree in IT/Computer Science or equivalent work experience.
  • 3+ years of experience in desktop support or a similar role.
  • Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation are a plus.
Why Join Excis?
  • Be part of a growing global team that values innovation and collaboration.
  • Work with cutting-edge technologies and projects.
  • Competitive salary and benefits, including training and certification opportunities.
  • Flexible working environment with options for hybrid/remote roles where applicable.
  • Career growth paths in IT support, network engineering, and beyond.
#J-18808-Ljbffr

  • Italia Excis Compliance A tempo pieno

    Job Description:OverviewExcis Compliance Ltd. is a global leader in IT services, delivering excellence in desktop support, network management, and IT solutions to Fortune 500 companies and growing businesses alike.We are looking for a skilled Sr. Desktop Support Engineer to join our team in Italy, providing technical support for hardware, software, and IT...


  • Italia Stefanini, Inc A tempo pieno

    Job OverviewAs a Desktop Support Specialist with Stefanini, Inc., you will be the face of our IT department and the primary point of contact for clients. Your responsibilities will include resolving technical issues, providing exceptional customer service, and working collaboratively with other teams to ensure seamless support.About the RoleThis is an...

  • IT Support Specialist

    4 giorni fa


    Italia Excis Compliance A tempo pieno

    Role OverviewThe Desktop Support Technician L2 will provide technical support for hardware, software, and IT infrastructure, ensuring seamless operations for clients. This role involves troubleshooting advanced issues, collaborating with teams globally, and implementing IT solutions for efficiency and performance.Key ResponsibilitiesHardware Support: Provide...


  • Italia Bio-Rad Laboratories, Inc A tempo pieno

    Job OverviewAs a Senior Technical Support Specialist, you will play a crucial role in providing top-notch support to customers throughout Central Italy. Your primary responsibility will be to travel to customer sites, install, service, and repair our instruments according to strict SOPs and Health & Safety regulations.


  • Italia Stefanini, Inc A tempo pieno

    At Stefanini, Inc., we are seeking a highly skilled Technical Support Specialist to join our team. This role is crucial in providing exceptional technical support to our clients, ensuring they receive best-in-class technology services.Job OverviewThe Technical Support Specialist will be the face of our IT department and the primary point of contact for our...


  • Italia Stefanini, Inc A tempo pieno

    Job DetailsTechnical Support SpecialistIT Support Specialist II Azzana, Posted: 12/30/2024 Job ID#: 59299 Job Category: Technical Support Specialist Position Type: Full Time Duration: Full Time The Level 2 Team is considered the face of IT and for our clients, the window to the wider technology groups. Its responsibilities lie predominantly in resolving BAU...

  • HR Generalist, Italy

    6 giorni fa


    Italia Alo Moves A tempo pieno

    Job Title: HR Generalist, Italy Location: Italy (Remote) As the first Human Resources employee in Italy, this individual must be a strong self-starter with a growth mindset. This individual will support establishing all Human Resource practices in Italy, in partnership with the wider HR team. This role will partner directly with cross-functional teams to...


  • Italia Bio-Rad Laboratories, Inc A tempo pieno

    About the Role: We are seeking a skilled Technical Field Support Specialist to join our team in Central Italy. As a key member of our support team, you will be responsible for providing technical assistance and training to customers throughout the region.Key Responsibilities:Installing, maintaining, and repairing Bio-Rad equipment at customer sitesEnsuring...


  • Italia Bio-Rad Laboratories, Inc A tempo pieno

    Job DescriptionWe are seeking a highly skilled Technical Field Support Specialist to join our team in Central Italy. In this role, you will be responsible for providing top-notch technical support and services to our customers throughout the region.About the RoleAs a Technical Field Support Specialist, your primary focus will be on installing, maintaining,...


  • Italia ComAp Group A tempo pieno

    Per la nostra filiale italiana con sede a Treviso, stiamo cercando una figura di Technical Support Engineer da inserire con contratto Full Time. Attività principali:Supportare il cliente, telefonicamente e con strumenti remoti o in sito, nelle attività di programmazione e configurazione dei dispositivi, fornendo le migliori soluzioni tecniche per...


  • Italia ComAp Group A tempo pieno

    ComAp è un’azienda internazionale, riconosciuta in tutto il mondo come leader nei sistemi di controllo per il settore della generazione di energia. Con oltre 500 dipendenti, l’azienda offre ai propri collaboratori l’opportunità di crescere professionalmente in un ambiente moderno e stimolante. Per la nostra filiale italiana con sede aTreviso, stiamo...


  • Italia ComAp Group A tempo pieno

    ComAp è un’azienda internazionale, riconosciuta in tutto il mondo come leader nei sistemi di controllo per il settore della generazione di energia. Con oltre 500 dipendenti, l’azienda offre ai propri collaboratori l’opportunità di crescere professionalmente in un ambiente moderno e stimolante. Per la nostra filiale italiana con sede a Treviso, stiamo...


  • Italia ComAp Group A tempo pieno

    ComAp è un’azienda internazionale, riconosciuta in tutto il mondo come leader nei sistemi di controllo per il settore della generazione di energia. Con oltre 500 dipendenti, l’azienda offre ai propri collaboratori l’opportunità di crescere professionalmente in un ambiente moderno e stimolante. Per la nostra filiale italiana con sede a Treviso, stiamo...


  • Italia ComAp Group A tempo pieno

    ComAp è un’azienda internazionale, riconosciuta in tutto il mondo come leader nei sistemi di controllo per il settore della generazione di energia. Con oltre 500 dipendenti, l’azienda offre ai propri collaboratori l’opportunità di crescere professionalmente in un ambiente moderno e stimolante. Per la nostra filiale italiana con sede a Treviso, stiamo...


  • Italia ComAp Group A tempo pieno

    ComAp è un’azienda internazionale, riconosciuta in tutto il mondo come leader nei sistemi di controllo per il settore della generazione di energia. Con oltre 500 dipendenti, l’azienda offre ai propri collaboratori l’opportunità di crescere professionalmente in un ambiente moderno e stimolante. Per la nostra filiale italiana con sede a Treviso, stiamo...


  • Italia ComAp Group A tempo pieno

    ComAp è un’azienda internazionale, riconosciuta in tutto il mondo come leader nei sistemi di controllo per il settore della generazione di energia. Con oltre 500 dipendenti, l’azienda offre ai propri collaboratori l’opportunità di crescere professionalmente in un ambiente moderno e stimolante. Per la nostra filiale italiana con sede aTreviso, stiamo...


  • Italia Alo Moves A tempo pieno

    **Job Overview**Alo Moves is seeking an experienced HR Business Partner to join our team in Italy. As the first Human Resources employee in Italy, you will play a critical role in establishing all Human Resource practices and supporting the growth of our business.About the Role:We are looking for a self-starter with a growth mindset who can partner directly...


  • Italia Wantedinrome A tempo pieno

    John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is currently looking for a full-time Program Coordinator for the N.U.in Italy Program. The N.U.in Italy Program, administered by the Global Experience Office (GEO) at Northeastern University in Boston, is a unique opportunity for freshmen accepted for Spring...

  • Ecosystem Specialist

    6 giorni fa


    Italia EIT Digital A tempo pieno

    Ecosystem Specialist (Italy, South Region)We believe in making and shaping a competitive digital Europe that is inclusive, fair and sustainable and aimed at global impact through European innovation fueled by entrepreneurial talent and digital technology. We embody the future of innovation by mobilizing a pan-European multi-stakeholder open-innovation...

  • Solutions Engineer

    6 giorni fa


    Italia Veridas A tempo pieno

    Your missionWe are looking for an exceptional Solutions Engineer who will be settled in Italy. Veridas Italy is actively searching for someone to join our Go To Market team as a Solutions Engineer. We’re looking for a candidate with knowledge and experience in the Italian market, ideally within the tech industry, and a strong background in business and...