Lavori attuali relativi a Customer Service Representative - milano - Group O, Inc.
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Customer Service Representative
15 ore fa
milano, Italia Group O, Inc. A tempo pienoCustomer Service Representative Department: Call Center Employment Type: Full Time Location: Milan 4905 Reporting To: Kimberly Castillo-Cisneros Compensation: $16.00 / hour Description Group O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns. As a Call Center...
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milano, Italia Group O, Inc. A tempo pienoOverview Department: Call Center Employment Type: Full Time Location: Milan 4905 Reporting To: Kimberly Castillo-Cisneros Compensation: $17.00 / hour Description Group O is seeking a bilingual (English/Spanish) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns. As a bilingual Call...
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Milano, Italia Cross Border Talents A tempo pienoItalian Customer Service Representative - Relocate AbroadJob Openings Italian Customer Service Representative - Relocate AbroadAbout the job Italian Customer Service Representative - Relocate AbroadLocations:Portugal, Greece and Bulgaria.Work Model:On-siteAbout the Role:We are hiring an Italian-speaking Customer Service Representative to support an...
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Customer Service Representative
2 settimane fa
Milano, Italia Sandvik A tempo pienoDeadline: - Mar 7 - Country: - Italy - Location: - Milan, Milano - Job-ID: - R0051809 - Job category: - Sales and Product Service Diversity is at the heart of our business and is an integral part of who we are as a company. Our goal is to both create a work environment that provides all our employees with equal access to information, development, and...
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Customer Service Representative
14 minuti fa
Milano, Italia Group O, Inc. A tempo pienoCustomer Service RepresentativeDepartment:Call CenterEmployment Type:Full TimeLocation:Milan ****Reporting To:Kimberly Castillo-CisnerosCompensation:$***** / hourDescriptionGroup O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns.As a Call Center Customer Service...
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Customer Service Representative
15 ore fa
milano, Italia DKV EURO SERVICE GmbH + Co. KG A tempo pienoCustomer Service Representative (gn) - Location: Milan/Italy - Temporary Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road
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Customer Service Representative
5 giorni fa
Milano, Italia Mouser Electronics A tempo pienoFor our Customer Service team in Italy (Assago) we are in search of an engaged and competent person at the earliest possible date for the position of **Customer Service Representative (f/m/d)** **What to expect**: - The Customer Service Representative is responsible for providing the highest level of service to customers by processing orders, quotes and...
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Customer Service Representative
6 giorni fa
Milano, Italia Altro A tempo pienoCustomer Service Representative For our Customer Service & Demand Management Team, we are looking for a resource ( Fixed Term Contract ) to join the Customer Service Team; responsible for managing the Back Office activities who will have the opportunity to work on Global Brands such as Tempo, Nuvenia, TENA, and Demak'Up. About the Role This role, reporting...
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Customer Service Representative
2 giorni fa
Milano, Italia Aggreko, LLC A tempo pienoNoi di Aggreko forniamo soluzioni energetiche che consentono alle comunità di prosperare e alle imprese di crescere. Forniamo energia, calore e raffreddamento, accumulatori di batterie e compressori d'aria ai clienti e alle comunità, ovunque ne abbiano bisogno. Nell'ambito del team Customer Experience Italia, stiamo reclutando un Customer Service...
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Customer Service Representative – Multilingual
2 giorni fa
milano, Italia Altro A tempo pienoCustomer Service Representative – Multilingual | Remote within Greece + Relocation SupportDo you speak one of the languages below? Are you looking for an international career with stability, growth, and the option to work from home in Greece? This is your opportunity!We are hiring Customer Service Representatives for a global customer support team serving...
Customer Service Representative
3 ore fa
Customer Service Representative Department: Call Center Employment Type: Full Time Location: Milan 4905 Reporting To: Kimberly Castillo-Cisneros Compensation: $16.00 / hour Description Group O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns. As a Call Center Customer Service Representative, you will play a vital role in delivering exceptional customer service experiences to individuals who contact our organization on behalf of our clients for assistance. Acting as the first point of contact, you will manage a variety of inquiries, provide information, resolve issues, and ensure customer satisfaction through effective communication and critical thinking skills. The ideal candidate for this role will possess effective communication skills, problem-solving abilities, and a customer-focused mindset. Key Responsibilities Essential Functions: Receive incoming calls from customers seeking assistance with inquiries, orders, product information, billing questions, account maintenance, or technical support. Provide prompt, courteous, and accurate responses to meet their needs. Listen actively to customer concerns, identify the root cause of their issues, and work diligently to resolve problems to the customer's satisfaction. Utilize available resources, tools, and knowledge bases to troubleshoot and address inquiries effectively. Build rapport and establish positive relationships with customers by demonstrating empathy, patience, and professionalism in all interactions. Tailor responses to meet the unique needs and preferences of each customer. Maintain a thorough understanding of the company's products, services, features, pricing, and promotions. Continuously update knowledge through training sessions, documentation review, and communication with internal teams. Assist customers with placing orders, processing returns or exchanges, tracking shipments, and managing account information. Follow established procedures for order entry, verification, and fulfillment to ensure accuracy and efficiency. Accurately record all customer interactions, inquiries, and resolutions in the appropriate systems or databases. Generate reports or summaries as required to track performance metrics, trends, and customer feedback. Collaborate with other departments, such as sales, marketing, and technical support, to address customer inquiries that require specialized expertise or escalation. Communicate effectively with team members to coordinate efforts and provide seamless support to customers. Proactively identify opportunities to enhance processes, procedures, and service delivery methods to improve the overall customer experience. Provide feedback and suggestions for optimizing workflows, tools, or training programs. Job Qualifications Education/Certifications: High School Diploma Skills and Qualifications: Remote location requires a minimum of 100-megabyte internet speed. Basic customer service and phone handling experience. Strong verbal communication skills, with the ability to convey information clearly, concisely, and professionally. Active listening skills and the ability to empathize with customers while remaining calm and composed under pressure. Excellent problem-solving abilities and a willingness to take ownership of customer issues until a resolution is achieved. Familiarity with basic computer applications and proficiency in typing and data entry. Adaptability to work in a demanding environment with shifting priorities and a diverse customer base. Commitment to maintaining confidentiality, integrity, and professionalism in handling customer interactions and sensitive information. Ability to work a set schedule with the flexibility to work extra hours or a modified work schedule to meet business needs. Physical Requirements : N/A Benefits Medical, Dental, Vision, and Life Insurance Flexible Spending Accounts (Medical and Dependent Care) 401(k) Plan with Company Match Generous Paid Time Off 10.5 Paid Holidays Career Development Opportunities #J-18808-Ljbffr
