Technical Support Specialist

1 settimana fa


Palermo, Sicilia, Italia MELCAL A tempo pieno

We are seeking a skilled and motivated Technical Support Specialist to provide assistance to Service Engineers and crew technicians operating onboard.

The ideal candidate will remotely support fault finding, technical issues identification, and resolution activities.

Requirements:

  • Previous experience in technical roles, preferably in the maritime, engineering, or technology field;
  • Strong knowledge of fault-finding systems and problem-solving attitude;
  • Ability to work independently and communicate effectively with remote teams;
  • Excellent proficiency in English;
  • Familiarity with technological tools and software for diagnostics and monitoring;
  • Knowledge of mechanical, hydraulic, and electrical systems, with the ability to understand and read related schemes.

Main Responsibilities:

  • Provide technical support and guidance to Service Engineers during onboard operations;
  • Perform remote diagnostics and fault finding to ensure swift resolution of issues;
  • Collaborate with the onboard team to identify practical and effective solutions to technical problems;
  • Monitor repair activities and provide updates;
  • Contribute to technical documentation and the process improvement.

Send your CV and a brief cover letter to

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