HITL Platform Engineer for AI Customer Service
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Amazon is seeking a Software Development Engineer to help build the HITL platform for Amazon Customer Service. You will own components end to end, from design documentation through production launch, and you will influence latency budgets, reliability, and platform guarantees in live customer conversations.
You will collaborate with applied scientists to productionize ML components, work with dependent teams, and mentor engineers while shaping the team's architectural direction.
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