Italian Speaking Customer Service for Digital Wallet Provider
1 giorno fa
Overview Mercier Consultancy MD is recruiting Italian-speaking Customer Service Representatives for a leading Digital Wallet Provider, with the opportunity to work in Greece. This role is ideal for individuals who are passionate about technology and fintech, and who excel at delivering exceptional customer service. As a representative, you will assist customers in managing their digital wallet accounts and addressing their inquiries in Italian. Key Responsibilities Manage customer inquiries regarding digital wallet services, features, and account issues via phone, email, and chat in Italian Provide detailed guidance on setting up and using digital wallet functionalities Assist customers with security concerns, troubleshooting, and transaction inquiries Resolve customer complaints and issues effectively to ensure a positive user experience Accurately document customer interactions in the CRM system for consistency and follow-up Collaborate with technical and operational teams to enhance service quality and resolve complex issues Stay informed about industry developments and digital payment trends to provide informed support Requirements Fluency in Italian (both written and spoken) is essential; proficiency in English is a plus Experience in customer service, preferably in the fintech or digital payment sector Strong communication skills and the ability to explain complex concepts clearly Excellent problem-solving abilities with a focus on customer satisfaction Ability to manage multiple inquiries effectively and work in a fast-paced environment Familiarity with CRM software and digital transaction platforms is desirable Willingness to relocate to Greece and work flexible hours as necessary Benefits Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More.. Details Seniority level: Entry level Employment type: Full-time Job function: Customer Service Industries: IT Services and IT Consulting Note: This description has been reformatted for clarity and compliance with formatting guidelines. #J-18808-Ljbffr
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoA leading consultancy in Italy is seeking Italian-speaking Customer Service Representatives for a project with a prominent Digital Wallet Provider, offering relocation to Greece. Candidates should be fluent in Italian and have experience in customer service, particularly in fintech. The role requires assisting customers with inquiries, providing detailed...
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoItalian Speaking Customer Service Payment Solutions Provider - Work in Greece 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your...
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoItalian Speaking Customer Service for Tech Company in Greece 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn...
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoItalian Speaking Customer Service for E-Commerce Platform - Work In Greece Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian Speaking Customer Service Representatives for an E-Commerce Platform, with the added bonus of working in beautiful Greece! This role is perfect for individuals who are passionate about e-commerce and...
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WorkFromHome, Italia Cbtalents A tempo pienoItalian speaking -Customer Support Representative Rome, Metropolitan City of Rome Capital, Italy Job Openings Italian speaking -Customer Support Representative About the job Italian speaking -Customer Support Representative Are you an Italian speaker looking for an exciting opportunity abroad? We are hiring Italian Customer Service Representatives to join an...
