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Graduate Field Service Engineer
1 giorno fa
Graduate Field Service Engineer (GC | GCMS) Puglia (Bari) Agilent Technologies•milan, Lombardy, Italy
Job Description
Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research patient diagnostics and ensures the safety of water food and pharmaceuticals. As scientists and clinicians pursue small everyday advances and life-changing discoveries we provide trusted answers to their most critical questions and challenges. We cant wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through their work they deliver insights and provide support that keep laboratories running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding and exciting workThis is an entry level technical field service role where you support customers directly by working on-site with them. Your main role is to make sure their equipment systems or instruments are installed correctly running smoothly repaired quickly and optimized for performance. Your main responsibilitiesRespond to customer needs by providing repair installation upgrade and preventive maintenance activitiesContact customers in a timely manner and schedule service efficientlyConnect with manager and sales team to understand and meet customer needs and expectationsComplete administrative paperwork and computer reports promptly and accuratelyAddress customer requests for service and communicate proactively before during and after serviceMaintain Agilent's customer service reputation by aligning with all corporate policies and proceduresThis position requires regular travel to clients located in the Puglia Basilicata and Calabria regions as well as occasional support for additional customers across Italy when required. A company car will be provided for your convenience. QualificationsWe are looking for an individual with the following background:University degree in Chemistry Biochemistry Biotechnology or similar completed within the last two yearsPractical experience with GC GCMS gained either through technical support or as an end user of these systems (12 years of experience)Full proficiency in Italian and good level of English (especially reading & understanding)A valid driving license. On a personal level you are proactive outgoing and customer oriented. You enjoy working both autonomously and as part of a team and to solve various types of problems. You have great communications and interpersonal skills to interact with many internal and external partners. What we offerPermanent ContractCompany CarOutstanding company cultureCareer development opportunitiesCompany pension scheme yearly company bonus company car private health care stock purchase plan medical & life insuranceA position within an international organization with exciting opportunitiesWe will make sure you get all the training and development opportunities you need to become the best in your fieldAdditional DetailsThis job has a full time weekly schedule. Pay ranges are determined by role level and location. During the hiring process a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under all applicable laws. Travel Required:75% of the TimeShift:DayDuration:No End DateJob Function:Services & SupportRequired Experience:ICKey SkillsMobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,TroubleshootingEmployment Type : Full-TimeExperience: yearsVacancy: 1#J-18808-Ljbffr
