Italian Speaking Customer Service for Streaming Services
2 giorni fa
Italian Speaking Customer Service for Streaming Services - Work Remote In Greece 1 week ago Be among the first 25 applicants Mercier Consultancy MD Provided Pay Range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base Pay Range Mercier Consultancy MD is excited to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for Streaming Services, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about entertainment and dedicated to delivering outstanding customer support. As a representative, you will assist customers with inquiries related to our streaming services while communicating effectively in Italian. Key Responsibilities Manage customer inquiries regarding streaming services, subscriptions, and technical issues via phone, email, and chat in Italian. Provide detailed information on content availability, billing, and account management. Assist customers in troubleshooting streaming issues to ensure a seamless viewing experience. Resolve customer complaints and inquiries promptly and efficiently while maintaining high satisfaction levels. Document all customer interactions accurately in our CRM system for record-keeping and follow-up. Collaborate with other teams to improve service delivery and enhance customer experiences. Stay informed about new content, features, and industry trends to provide relevant customer support. Requirements Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus. Previous experience in customer service, preferably in the streaming or entertainment industry. Strong communication and interpersonal skills with a customer-focused approach. Excellent problem-solving abilities and an aptitude for handling technical inquiries. Ability to multitask and manage various customer interactions in a remote environment. Familiarity with CRM software and general office applications. Willingness to work flexible hours, including evenings and weekends as needed, while based in Greece. Benefits Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More.. Seniority Level Entry level Employment Type Full-time Job Function Customer Service Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x Get notified about new Customer Service Specialist jobs in Italy . #J-18808-Ljbffr
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Italian-Speaking Streaming Support — Remote
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoA consultancy firm is looking for Italian Speaking Customer Service Representatives for streaming services, allowing remote work. The position involves managing inquiries, assisting with troubleshooting, and maintaining customer satisfaction. Required qualifications include fluency in Italian and customer service experience. The role offers a competitive...
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoA consultancy firm is looking for Italian Speaking Customer Service Representatives to assist customers for a leading Energy Company. This remote position offers a competitive monthly salary and additional bonuses. You will handle inquiries about energy services, provide information on plans, and resolve customer issues. Candidates should be fluent in...
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoItalian Speaking Customer Service for Energy Company - Work remote In Greece 1 week ago Be among the first 25 applicants Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Mercier Consultancy MD is...
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