Senior Program Manager, Supply Chain

Amazon never asks for fees or deposits in any form during recruitment process. Please click here to learn more and safeguard yourself from potential fraudsSenior Program Manager, Supply Chain , AMXL JPAre you excited to drive high‑visibility, strategic logistics and technology solutions? Amazon Extra Large (AMXL) Japan is looking for a Sr Program Manager who continuously engages across business, technical and operational teams to deliver bigger smiles for our customers. At Amazon, we’re working to be the most customer‑centric company on earth, distributing millions of products each year and offering remarkable opportunities to pursue a career as a leader in Operations Planning & Management. Our operations environment presents great challenges in dealing with front‑line management and driving scalable, continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams.As a Senior Program Manager, short‑term planner, you will be the subject matter expert in gathering and forecasting demand from customers, running capacity analysis, transportation planning, inventory management, inventory health, running simulation and scenarios for leadership, and synchronizing our supply and demand over the 13‑week to 52‑week horizon in order to meet our customer’s needs. You will lead small and medium‑term planning, engage with leadership for approval, review plan vs actual, highlight and mitigate risks, and see your work impact real‑world business and end‑customer satisfaction.More InformationDepartment: Last Mile (AMZL)Job: Program / Project ManagementLocation: Tokyo OfficeKey Job ResponsibilitiesManage the short and medium‑term capacity, inventory, transport, inventory and peak planning for the AMXL JP networkWork in partnership with operations, SCM, product teams to set optimal network plans and transportation choices to meet on‑time delivery goalsDefine a vision and plan to deliver it, driving continuous delivery customer experience improvement by collaborating with stakeholders on design of new solutions that enhance business performance and achieve established quality and efficiency goalsInspect demand forecasts, capacity plans critically and challenge assumptions from business teamsPlan, develop, implement and evaluate processes for capacity management from inventory to the customers’ homeUnderstand and manage supply‑chain risks to minimize on‑time delivery impactSupport critical relationships with internal and external business partnersInterface with external carriers and internal carrier managers to improve capacity planning accuracyProvide high‑quality inputs and garner alignment with finance and leadership teams using a combination of in‑person meetings, well‑written data‑backed documents, detailed business models or presentationsIdentify and evaluate potential risks/obstacles within both internal and external business environment with minimal directionA Day in the LifeYou attend daily business reviews and understand what’s happening to key network metrics. You spend time with strategy & ops teams to find ways to meet customer expectations. You write quality documents that plan, inform & align internal stakeholders. You challenge the status quo and drive data‑based decision making within your team. You take business trips within and outside Japan as required to build your skills and network or test your plans and assumptions. Additionally, you are always ready to jump in and take charge when problems and challenges emerge.About the TeamAmazon Extra Large (AMXL) JP team is a single‑threaded organization that owns Amazon’s end‑to‑end Heavy & Bulky (H&B) logistics network with our willing and equally customer‑obsessed partners, offering shipping, service & support for consumers and companies in a safe, reliable, seamless, standardized, and sustainable way that surprises and delights our customers. Our delivery partners are experienced in H&B deliveries, providing special handling services such as Room of Choice Delivery, Installation/Assembly and Recycling/Haul‑Away. The team is made up of a diverse group of individuals across operations, supply chain, tech, finance, planning, customer experience, business intelligence and program management that work closely and collaboratively across Amazon to constantly improve and scale our operations, always insisting on the highest standards and obsessing over delivering bigger smiles for our customers.Basic Qualifications5+ years of program or project management experienceExperience using data and metrics to determine and drive improvementsExperience owning program strategy, end‑to‑end delivery, and communicating results to senior leadershipBusiness level of EnglishPreferred Qualifications2+ years of driving process improvements experienceMaster’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldExcited about working in a diverse group and contributing to an inclusive cultureAmazon is committed to a diverse and inclusive workplace. Amazon is an equal‑opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit .Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr