DCEO Engineer, Data Center Engineering Operations

DCEO Engineer, Data Center Engineering OperationsJob ID: | Amazon Asia‑Pacific Resources Private Limited (Singapore)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7, with responsibility for maintaining safety, security, availability, productivity, capacity, efficiency, and cost.Key Job ResponsibilitiesAct as the site primary point of contact for internal and external stakeholders involving communication and relationship management.Meet daily hours of operations, on‑call requirements, and response during rotations.Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation, and seeking approvals within relevant SLAs as required.Responsible for the on‑site management of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.Generate change management requests & incident management tickets for DCEO activities.Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.Establish documentation relevant to technical support of business & facility operations.Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.Assist in recruiting efforts.Support operating partners in the resolution of any infrastructure engineering issues.A Day in the LifeTroubleshoot facility and rack‑level events within internal Service Level Agreements (SLA).Perform rack installs, rack decommissioning, and facility management.Provide operational readings and key performance indicators to keep uptime maintained.Responsible for the on‑site management of contractors, sub‑contractors and vendors, ensuring compliance with established practices, procedures & local legislation.Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.Basic Qualifications4+ years of relevant work experience.Preferred Qualifications4+ years of data center engineering experience.Bachelor’s Degree in Electrical Engineering, HVAC, Mechanical Engineering or a relevant technical (military/trade school) degree and relevant experience in a critical environment.Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.Experience in management of vendors/contractors performing construction, maintenance and upgrading works in a large‑scale critical environment.Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability or any other legally protected status.#J-18808-Ljbffr