Chief Engineer, Operations, DCEO

Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first‑class customer service to the teams and groups within the data centers.As the Data Center Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventive maintenance of equipment, daily corrective work, and emergency response to emergent issues. You will act as an expert technical resource reporting to a site’s Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third‑party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission‑critical servers must maintain better than 99.999% uptime.As the Chief Engineer you will manage small‑to‑medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. You will create and deliver on key milestones, obtain and track quotes for all necessary costs, and document project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.One of the best parts to this role is that you will direct, train, and support Engineering Operation Technicians in their role of providing hands‑on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment‑specific training exercises are also expected. This equipment includes, but is not limited to, stand‑by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.Key Job ResponsibilitiesOversee the day‑to‑day operations and maintenance of mechanical and electrical equipment in a data center.Operate independently with limited direct management.Act as an escalation point for all facilities‑related issues within the data center, escalating to the Data Center Facility Manager as needed.Perform root‑cause analysis of equipment failures.Troubleshoot and report facility and data‑center‑level events within internal SLA.Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.Provide training and guidance to Engineering Operations Technicians.Ensure all safety procedures are adhered to by vendor and Amazon staff.Utilize internal CMMS to manage building workflows.Communicate complex technical information to a non‑technical audience.A Day in the Life...About AWSAWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in this job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.Work/Life BalanceWe value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Basic QualificationsBachelor's in applicable engineering field or mechanical or electrical trades.Industrial or Data Center fields related Engineering.2+ years of relevant work experience in a data center or other critical environment.Preferred Qualifications8+ years of Technical (Military/Trade School) training and/or experience with relevant data center facilities equipment 4+ years of relevant work experience.Strong verbal and written communication skills.Solid leadership and organizational skills.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. 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