Client Advisor
4 settimane fa
Join to apply for the Client Advisor - Chinese Speaker role at Burberry . The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalized and elevated experience with commercial success. Reporting to store management, the Client Advisor inspires clients by conveying passion for the brand, fashion, and luxury products. As an expert in client engagement and service, the Client Advisor demonstrates a high level of knowledge in styling and selling. RESPONSIBILITIES SERVICE AND SALES Meet and exceed individual and store sales and other commercial KPIs Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction Provide a luxury service and demonstrate knowledge and expertise in product, fashion, and styling Follow the Client journey to elevate the Client experience in the store: ensure a great initial impression; discover your client, be a product and styling expert, and close the sale to maintain the relationship with the client Be efficient in following-up and delivering after-sales services to our clients Contribute to the daily operations of the store by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns, and stockroom maintenance when required Follow company policies, guidelines, and procedures; use visual techniques to maintain visual standards according to Burberry guidelines Foster teamwork and a positive work climate CLIENT ENGAGEMENT Build meaningful relationships with clients Work by appointment to provide a personalized service and build relationships with our clients to promote loyalty and incremental purchases Capture new luxury clients to grow the individual and store client book with a commercial objective mindset Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow-up on sales or client requests KNOWLEDGE AND EXPERIENCE A proven track record in delivering sales and exceeding targets Previous experience in Clientelling A strong interest in fashion, art, and culture Strong product knowledge and good understanding of store retail operations Understanding of competitor products Experience in working as part of a team Fluent in local language; English and Chinese proficiency is desirable Other language knowledge is desirable Seniority level Entry level Employment type Full-time Job function Sales, Customer Service, and Administrative Industries Retail Luxury Goods and Jewelry #J-18808-Ljbffr
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Client Advisor
6 giorni fa
Roma, Italia Burberry A tempo pienoPURPOSE The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for the brand, fashion, and luxury products. As an expert in client engagement and service,...
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Client Advisor
1 settimana fa
Roma, Italia Burberry A tempo pienoAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...
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Client Advisor
10 ore fa
Roma, Italia Margiela A tempo pieno**Client Advisor**: Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6,...
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Client Advisor
1 settimana fa
Roma, Italia Ali Spa A tempo pienoAli SpA, Filiale di Roma, per importante azienda cliente operante nel settore Fashion& Luxury, ricerca un/una: - CLIENT ADVISOR La risorsa selezionata si occuperà di: - Accoglienza ed assistenza alla clientela locale ed internazionale - Fidelizzazione del cliente - Riassortimento del punto vendita Si richiede: - Esperienza pregressa in ruoli di vendita...
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Client Advisor
2 settimane fa
Roma, Lazio, Italia Burberry A tempo pieno 40.000 € - 80.000 € all'anoPURPOSEThe Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for the brand, fashion, and luxury products. As an expert in client engagement and service, the...
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Client Advisor
5 giorni fa
Roma, Lazio, Italia Burberry A tempo pienoPURPOSE The Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for the brand, fashion, and luxury products. As an expert in client engagement and service, the...
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Client Advisor
2 settimane fa
Roma, Italia Burberry A tempo pienoAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...
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Client Advisor
1 settimana fa
roma, Italia Burberry A tempo pienoAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...
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Client Advisor
2 settimane fa
Roma, Italia Louis Vuitton Malletier A tempo pieno**Position**: Come Client Advisor, sarai ambasciatore del marchio e il tuo compito sarà assicurarsi che ogni cliente venga trattato secondo la promessa Louis Vuitton. Cercherai di scoprire le esigenze di ogni cliente e di guidarlo attraverso il marchio. Sarai proattivo nel raggiungere i tuoi clienti al fine di conseguire gli obiettivi individuali e di...
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CLIENT ADVISOR
3 settimane fa
Roma, Italia Louis Vuitton A tempo pienoAbout The Job Come Client Advisor, sarai ambasciatore del marchio e il tuo compito sarà assicurarsi che ogni cliente venga trattato secondo la promessa Louis Vuitton. Cercherai di scoprire le esigenze di ogni cliente e di guidarlo attraverso il marchio. Sarai proattivo nel raggiungere i tuoi clienti al fine di conseguire gli obiettivi individuali e di...
