IT-Technical Specialist
4 giorni fa
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.DescriptionDevelop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities.Minimum QualificationsYou should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.You should also be proficient in the local language, both written and spoken (sign language supported).Preferred QualificationsDemonstrate technical expertise of Apple products and services.Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.Navigate customer service issues with care and strong interpersonal skills.Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.Work in a fast-paced environment and balance multiple tasks at the same time.Work well in a team environment, demonstrating shared responsibility and accountability with other team members.Be trusted with sensitive or confidential information, keeping with Apple’s core values.Be curious and open to learning from others and helping each other grow.At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.#J-18808-Ljbffr
-
IT Technical Specialist
7 giorni fa
roma, Italia Experis S.r.l. A tempo pienoExperisè la società IT & Technology del Gruppo Manpower. Le persone e le loro competenze sono il nostro successo e insieme ci poniamo come partner tecnologici dei nostri clienti attraverso servizi e soluzioni. Vogliamo essere artefici, proprio insieme a te, di un ambiente di lavoro innovativo, stimolante e flessibile, attraverso i nostri Valori: People,...
-
IT Technical Specialist
7 giorni fa
Roma, Italia Experis S.r.l. A tempo pienoExperisè la società IT & Technology del Gruppo Manpower. Le persone e le loro competenze sono il nostro successo e insieme ci poniamo come partner tecnologici dei nostri clienti attraverso servizi e soluzioni. Vogliamo essere artefici, proprio insieme a te, di un ambiente di lavoro innovativo, stimolante e flessibile, attraverso i nostri Valori: People,...
-
IT-Technical Specialist
5 giorni fa
Roma, Italia Apple Inc. A tempo pienoApple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.As a Technical Specialist, you offer technical...
-
Remote Quality
5 giorni fa
Roma, Italia Brambles A tempo pienoA global logistics company seeks a Quality Technical Support Specialist based in Italy. The role involves implementing quality audit programs, training personnel, and conducting supplier audits. The ideal candidate has technical knowledge of supply chain solutions, customer-facing experience, and expertise in quality management systems. It offers competitive...
-
IT Change Manager
6 giorni fa
Roma, Italia IT Centric A tempo pienoIT Centric è un System Integrator innovativo che opera principalmente nelle aree dell'Information Technology, delle Telecomunicazioni e dell'Ingegneria dei Sistemi. Attraverso un team di specialisti in diversi settori di mercato e ambiti tecnologici, l’azienda riesce a seguire i propri clienti nella creazione di valore dai servizi IT e nell’innovazione...
-
IT Specialist, Italy
4 giorni fa
Roma, Italia Changan Europe A tempo pienoJoin Changan Europe – Drive the Future of Mobility! At Changan Europe, we are shaping the next chapter of automotive innovation. As one of China’s leading automotive brands, Changan is expanding into Europe with a bold vision: delivering cutting‑edge technology, sustainable solutions, and exceptional design to European customers. Position Details...
-
IT Azure Specialist
1 settimana fa
Roma, Italia Kyndryl Italia Innovation Services S.R.L. A tempo pieno**Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively...
-
IT Azure Specialist
2 settimane fa
Roma, Italia Kyndryl A tempo pieno577614BR **Why Kyndryl** - Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are...
-
Vmware Outside Technical Specialist
1 settimana fa
Roma, Italia Dell Technologies A tempo pienoVMware Outside Technical Specialist Join us as a VMware Outside Technical Specialist on our Systems Engineering team in Italy to do the best work of your career and make a profound social impact. What you’ll achieve As a VMware Outside Technical Specialist, you will provide pre-sales technical support to our field sales teams, helping to define the...
-
IT Systems Specialist – DMS/CRM for Mobility
4 giorni fa
Roma, Italia Changan Europe A tempo pienoA leading automotive brand is seeking an IT Specialist to optimize IT systems in Italy. The ideal candidate has a Bachelor's degree and at least 5 years of experience in IT systems administration, particularly in the automotive industry. Key responsibilities include maintaining DMS/CRM systems, supporting technical issues, and ensuring security compliance....
