Data Centre Linux

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for a skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level.To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations.The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most advance data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.A Data Centre Operations Tech at ADSIPL may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others).There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:Problem Solving: Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:Escalation point and technical troubleshooter for all Systems and Network hardware problemsDeep diving into Linux server issuesXEN service virtualization troubleshootingTechnical: Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/MechanicalRemediation of physical layer outages, both Systems & NetworkRemediation or recovery of physical power issues on racksParticipate in Data Center power & cooling eventsOperations: Meet 24x7 On-Call requirements and response during shift rotations.Install & configure racks of hosts in line with internal SLAsTriage & resolve trouble tickets for all devices in your regionData Center point of contact for all High Severity issuesPhysical replacement of server and network device partsEnsure correct rotation of parts & sparesHelp define metrics to increase our customer uptimeEnforcing Security Best Practices at ADSIPLInteract with third party vendors & contractorsContribute ideas to improve operational efficiencyProject Management: Participate in and deliver on a number of high impact small to mid-scale projectsParticipate in internal team meetings at ADSIPL for metric analysis and project status updatesHelp build the world’s largest Cloud infrastructure in IndiaMentoring: Share knowledge and help educate less technical staff on the best practices related to all break fix issuesHiring: Contribute towards building a great team by getting involved in the ADSIPL’s hiring process/candidate interviewsAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieveBasic Qualifications1+ years of computer networking experience1+ years of Linux operating systems experienceBachelor's degree in Information Technology, Computer Science, or a related fieldCan lift and rack equipment up to 40 poundsPreferred QualificationsCan work in cramped spaces or in elevated locations while adhering to health & safety guidelinesExperience dealing effectively with customers during problem resolution and operating efficiently under pressureExperience managing work and priorities through a ticketing systemExperience with cabling infrastructure best practices and methodologiesExperience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr