sales associate

Job Description - SALES ASSOCIATE (240003Q4)

As a sales associate, you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.

• CUSTOMER SERVICE: Proactively engage and make a connection with customers. Ask questions and listen to customers' needs. Direct customers to merchandise and inform them about upcoming events, promotions, and mobile offers.
• ORGANIZATION: Maintain store appearance.
• SALES: Cross-sell products and know the layout of the store. Make suggestions to customers on the latest trends and current promotions based on customers' individual needs. Upsell products. Learn product features and keep up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge.
• INVENTORY: Be the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.
• DEPENDABILITY: Adhere to assigned work schedule and ensure accurate and complete follow-through on work assignments.
• Other Duties as assigned.

• PRODUCT KNOWLEDGE: Basic knowledge of products and merchandise.
• EXPERIENCE: Retail experience preferred but not required.
• COMMUNICATION SKILLS: Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management.
• MATHEMATICAL SKILLS: Basic math functions such as addition, subtraction, multiplication, and division.
• REASONING ABILITY: Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. It may occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and the ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work is typically performed indoors but may be assigned outdoors depending upon location.

Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.

This position is open to U.S. citizens who are Active Duty Members and family members of U.S. Military or Civilian personnel currently assigned to Sigonella, Catania, Italy.

You must bring the documents listed below to the NEX Human Resources Office before your application can be considered, DO NOT attach documents to your online application:

• No Fee Passport (front page, Visa page; Statement from back page)
• Sojourner's Permit or Receipt
• Sponsor's Orders
• Social Security Card
• Letter of Good Standing (H.S. Students only)
• Proof of Full Time University Enrollment (dependent children age 21 to 23)
• Authorization Chit for supplemental employment from your Command (Active Duty Only)

In addition to submitting the required forms, please ensure that the address you provided for the background check consent is a physical address. A previous stateside address is fine. A military address, such as FPO, cannot be used.

No experience required. High school graduate or equivalent preferred.