Service Engineer

Descrizione dell’offerta di lavoroSealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2024, Sealed Air generated $5.4 billion in revenue and had approximately 16,400 employees distributing products and services to 117 countries/territories around the world. To learn more, visit does a Service Engineer do?As a Service Engineer, you are the technical backbone of our customer support operations. You maintain, install, and upgrade our fleet of packaging equipment, ensuring optimal performance and reliability. You assist customers during the post-sales phase, resolving technical issues and breakdowns, and actively promote our equipment, Smart Services, and Spare Parts to support our financial goals.You collaborate closely with internal teams—such as Systems & Integration and Application Engineers—to share field insights and ensure seamless communication across projects. You also lead or contribute to specific service projects, analyze equipment performance data, and ensure all activities comply with safety and operational standards.Why do we need you?To keep our equipment running at its best. You’ll provide expert maintenance, installation, and upgrades for our fleet and partner equipment, ensuring customers experience minimal downtime and maximum efficiency.To understand and respond to customer needs. You’ll evaluate customer expectations and plan service activities that meet their goals. Your ability to troubleshoot and recommend solutions will make you a trusted partner.To drive spare parts and Smart Services sales. You’ll identify opportunities to promote our Smart Services and spare parts, helping us meet financial targets while delivering added value to customers.To train and empower our customers. You’ll provide hands‑on training in basic equipment maintenance, helping customers become more self‑sufficient and confident in using our solutions.To ensure safety and compliance. You’ll follow company, regional, and customer standards and safety rules, maintaining a safe and professional working environment.To collaborate and share knowledge. You’ll communicate openly with internal teams and share technical insights from the field, contributing to continuous improvement and innovation.To lead and support service projects. You’ll manage or contribute to service‑related projects, analyzing performance data and ensuring timely execution of maintenance and corrective actions.To keep our systems updated. You’ll record all service activities in our CRM platform, ensuring accurate tracking and reporting.QualificationsDegree in Electromechanical EngineeringHigh and low voltage certificationStrong ability to read electrical and pneumatic diagramsKnowledge of PLC systems (Siemens and Allen Bradley)Proven experience in field technical serviceProficiency in Microsoft OfficeUnderstanding of kinematics, mechanical/electrical drives, and industrial equipment manufacturingKnowledge of vacuum processes and material thermal/physical properties is a plusRequisition id: 52621Relocation: NoSealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at #J-18808-Ljbffr