IT End User Support Technician
3 giorni fa
JOIN OUR TEAMJob Summary:The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis.ResponsibilitiesProvide on-site and remote technical support for end users, including physicians, nurses, and administrative staff.Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices.Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices.Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR).Work closely with IT infrastructure teams to support servers, network devices, and security protocols.Provide training and guidance to end users on IT best practices and security policies.Document technical issues, solutions, and support activities in the ticketing system.Assist in hardware deployment and upgrades, including imaging and configuring new devices.Ensure compliance with HIPAA, security policies, and IT standards.Collaborate with vendors and third-party providers to resolve hardware and software issues.Participate in on-call rotation or after-hours support, as needed.Required QualificationsAssociate’s or bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience).2+ years of experience in IT support, preferably in a healthcare or clinical setting.Strong knowledge of Windows and macOS, Microsoft Office 365, and remote desktop tools.Experience with EHR systems, medical peripherals, and clinical application support is a plus.Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory).Excellent problem-solving and customer service skills.Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers.Must have a valid driver’s license and willingness to travel between clinic locations.Preferred QualificationsExperience working in a healthcare IT environment.Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications.Familiarity with HIPAA compliance and IT security best practices.Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM).Supervisory ResponsibilitiesThe position has no supervisory responsibilities.This role requires frequent travel to physician clinics within the assigned region.Must have reliable transportation to travel to remote locations.Must be able to lift and transport IT equipment (up to 50 lbs).Ability to work in clinical environments, following all health and safety guidelines.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.#J-18808-Ljbffr
-
Onsite IT Support Technician — End-User
3 settimane fa
Roma, Italia Vogelsang A tempo pienoA leading technology firm seeks an Onsite IT Support Technician for their facility. This role is responsible for providing hands-on IT support for end-user devices, troubleshooting network issues, and ensuring smooth daily operations for employees in a plant environment. Candidates should have strong skills in Windows 10/11 and Microsoft 365 applications,...
-
IT Support Technician
3 settimane fa
Roma, Italia Vogelsang A tempo pienoAbout Vogelsang USA Vogelsang USA, LTD is a leading manufacturer of high-performance rotary lobe pumps, in-line grinders, and mixing solutions engineered for demanding applications in the industrial and commercial wastewater sectors. Our equipment plays a critical role in optimizing production processes, improving efficiency, and ensuring reliable wastewater...
-
IT Support Technician
3 settimane fa
giuliano di roma, Italia Vogelsang A tempo pienoAbout Vogelsang USAVogelsang USA, LTD is a leading manufacturer of high-performance rotary lobe pumps, in-line grinders, and mixing solutions engineered for demanding applications in the industrial and commercial wastewater sectors. Our equipment plays a critical role in optimizing production processes, improving efficiency, and ensuring reliable wastewater...
-
It end user support
3 giorni fa
Roma, Italia Altro A tempo pienoBSG offre soluzioni tecnologiche specializzate in ambito System Integration, Cloud Services e Cybersecurity.Le competenze tecniche verticali sono il nostro punto di forza che ci consentono di garantire qualità, efficienza e riduzione dei rischi e di rispondere, con un forte contenuto qualitativo, alle esigenze cross technology dei nostri clienti.Garantiamo...
-
Onsite It Technician: Hands-On Support
3 giorni fa
roma, Italia Stefanini A tempo pienoOverviewA global tech consulting firm in Pordenone seeks an IT Support Specialist adept in providing customer service and technical support. Responsibilities include diagnosing hardware issues, managing installations, and ensuring the delivery of premium IT services. Ideal candidates will have 2-3 years of experience, proficiency in end-user technologies,...
-
IT End User Support
3 giorni fa
Roma, Italia BSG A tempo pienoBSG offre soluzioni tecnologiche specializzate in ambito System Integration, Cloud Services e Cybersecurity. Le competenze tecniche verticali sono il nostro punto di forza che ci consentono di garantire qualità, efficienza e riduzione dei rischi e di rispondere, con un forte contenuto qualitativo, alle esigenze cross technology dei nostri clienti....
-
IT End User Support
3 giorni fa
Roma, Italia BSG A tempo pienoBSG offre soluzioni tecnologiche specializzate in ambito System Integration, Cloud Services e Cybersecurity. Le competenze tecniche verticali sono il nostro punto di forza che ci consentono di garantire qualità, efficienza e riduzione dei rischi e di rispondere, con un forte contenuto qualitativo, alle esigenze cross technology dei nostri clienti....
-
IT End User Support
5 giorni fa
giuliano di roma, Italia BSG A tempo pienoBSG offre soluzioni tecnologiche specializzate in ambito System Integration, Cloud Services e Cybersecurity.Le competenze tecniche verticali sono il nostro punto di forza che ci consentono di garantire qualità, efficienza e riduzione dei rischi e di rispondere, con un forte contenuto qualitativo, alle esigenze cross technology dei nostri clienti.Garantiamo...
-
IT End User Support
5 giorni fa
giuliano di roma, Italia BSG A tempo pienoBSG offre soluzioni tecnologiche specializzate in ambito System Integration, Cloud Services e Cybersecurity.Le competenze tecniche verticali sono il nostro punto di forza che ci consentono di garantire qualità, efficienza e riduzione dei rischi e di rispondere, con un forte contenuto qualitativo, alle esigenze cross technology dei nostri clienti.Garantiamo...
-
Healthcare IT Field Technician
3 giorni fa
roma, Italia Altro A tempo pienoA healthcare organization in Italy is seeking an IT End User Support Technician to provide hands-on technical support across multiple physician clinics. The role includes troubleshooting, installing, and maintaining IT devices while ensuring minimal downtime. Ideal candidates should have at least 2 years of experience in IT support, particularly in...
