Sr. FinOps Analyst
2 settimane fa
Normal Office Environment Report daily to the Pasay office. This role will primarily be reporting on an APAC morning or mid shift but may also be requested to be on shifting schedule from time to time. Work during holidays as may be required by the Company. May be asked to render overtime on critical and peak times as may be required by the Business. As an AR Analyst, you will support Amazon’s STANDARD customers to identify and resolve billing issues, reconcile accounts and drive monthly collection targets. A successful individual will be self‑motivated—someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to build strong cross‑functional relationships and demonstrate exceptional organizational skills and attention to detail. You will earn trust with our customers to facilitate timely payment. Key job responsibilities Manage a portfolio of customer receivables and work to maximize Amazon’s cash flow by solving customer payment issues. Perform full cycle of accounts receivable past‑due balances, including: research, analysis and account reconciliations. Call customers and schedule resolution sessions to understand the procure‑to‑pay cycles of our customers. Manage and resolve invoice discrepancies to ensure timely and accurate receivables. Manage internal and external accounts receivable inquiries. Maintain customer relationships by responding timely and accurately to both internal (company) and external (vendor directly) questions and requests for information. Understand the Amazon billing processes to provide guidance to customers, identify defects and drive resolution upstream of AR. Understand the pain points of customers and solve our customers’ problems. Provide prompt, efficient, detailed, customer‑oriented service to customers. Escalate when appropriate to direct manager and/or senior leaders. Keep detailed notes, create tasks and set reminders in our collections tools. Act as the Voice of the Customer for our top‑tier customers and Sales Teams, reporting and acting on observed areas for improvement. Actively seek solutions to customer and sales needs, communicate trends to leadership, and suggest innovative solutions on behalf of the customer experience. Analyze trends and suggest process improvements. Perform other projects and duties as required. Basic Qualifications Bachelor’s degree in Finance, Accounting, Business Administration, or related field, OR equivalent work experience. Fluent English communication skills (written and verbal). Ability to work flexible schedules including APAC morning/mid shifts, holidays, and overtime during peak periods as required. Preferred Qualifications 2+ years of collections experience in a large customer‑oriented corporate environment. Experience managing accounts receivable including research, analysis, and account reconciliations. Advanced proficiency in Microsoft Excel including pivot tables, VLOOKUP/XLOOKUP, data analysis, and reporting functions. Strong analytical skills with ability to identify trends and process improvements. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr
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Senior Lease Abstraction
17 ore fa
Milano, Italia Amazon A tempo pienoA global technology company in Milano is seeking an experienced Sr. FinOps Analyst to manage lease document abstraction and quality control. Responsibilities include analyzing complex leases, ensuring accuracy in documentation, mentoring junior members, and driving process efficiencies. The ideal candidate has over 4 years of experience in lease abstraction...
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AR FinOps Analyst – Collections
3 settimane fa
Milano, Italia Amazon A tempo pienoA leading global e-commerce company is seeking a Sr FinOps Analyst in Milan. This role focuses on managing customer receivables, resolving billing issues, and achieving collection targets. Applicants should possess a Bachelor's degree in accounting and commerce, with a robust background in finance operations, ideally over 3 years, and strong skills in Excel....
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Senior FinOps Analyst: Italian AR
4 settimane fa
milano, Italia Amazon A tempo pienoA leading e-commerce company in Milan seeks a Sr. FinOps Analyst to manage accounts receivables. The ideal candidate will have a degree in Finance/Accounting/Business Studies and 2-4 years of relevant experience. Candidates must be fluent in Italian and English, possess strong communication and customer service skills, and be proficient in Microsoft Excel....
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Senior Finops Analyst, Ar – Master Receivables
1 settimana fa
Milano, Italia Amazon A tempo pienoA leading global e-commerce company is seeking a Sr FinOps Analyst to manage receivables and customer billing issues.Responsibilities include resolving queries, ensuring timely collections, and maintaining accurate accounts receivable records.The ideal candidate possesses a Bachelor's degree in accounting, along with over 3 years of relevant...
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Senior FinOps Analyst, AR – Master Receivables
2 settimane fa
Milano, Italia Amazon A tempo pienoA leading global e-commerce company is seeking a Sr FinOps Analyst to manage receivables and customer billing issues. Responsibilities include resolving queries, ensuring timely collections, and maintaining accurate accounts receivable records. The ideal candidate possesses a Bachelor's degree in accounting, along with over 3 years of relevant experience....
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Senior FinOps Analyst, AR – Master Receivables
1 settimana fa
Via Milano, Italia Amazon A tempo pienoA leading global e-commerce company is seeking a Sr FinOps Analyst to manage receivables and customer billing issues. Responsibilities include resolving queries, ensuring timely collections, and maintaining accurate accounts receivable records. The ideal candidate possesses a Bachelor's degree in accounting, along with over 3 years of relevant experience....
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Sr FinOps Analyst
4 settimane fa
Milano, Italia Amazon A tempo pienoSr FinOps Analyst - AR, Finance Operations GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile...
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Sr FinOps Analyst
3 settimane fa
milano, Italia Amazon A tempo pienoSr FinOps Analyst - AR, Finance OperationsGAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile...
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Sr FinOps Analyst
4 settimane fa
Milano, Italia Amazon A tempo pienoSr FinOps Analyst - AR, Finance Operations GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile...
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Sr Finops Analyst
1 settimana fa
Milano, Italia Amazon A tempo pienoSr FinOps Analyst - AR, Finance Operations GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers.As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile...
