Customer Service Team Lead
2 settimane fa
Per azienda cliente leader italiano nei Servizi IT&Infrastracture per Consumer, Enterprise & Business ricerchiamo un/una Team Leader Customer Service – Lingua Francese La risorsa sarà inserita con il ruolo di Team Leader all’interno del dipartimento di Service Desk sul servizio Fatturazione Elettronica Francia. Principali attività: Coordinare e gestire le risorse del proprio Team (code di lavoro e KPI); Gestireil fornitore in qualità di Supplier Quality Specialist, con disponibilità a effettuare incontri in loco; Raccogliere everificare le esigenze del proprio Team e dare supporto per soddisfarle; Elaborare template di risposta standard da fornire ai clienti per nuove casistiche di utilizzo del servizio; Gestiredirettamente i clienti che presentano problematiche di difficile soluzione; Reportistica. Requisiti: Studi e/o competenze amministrative e fiscali; Ottima conoscenza della lingua francese; Buona conoscenza della lingua inglese; Buona conoscenza del pacchetto office, in particolare Excel; Ottima conoscenza ed utilizzo dei principali browser internet; Conoscenza dibase del Servizio Fatturazione Elettronica e della relativa normativa Capacità relazionali, organizzative e di gestione di un team; Orientamento al Problem solving. Offriamo inserimento diretto in azienda cliente con inquadramento e retribuzione commisurati ad esperienza. Inserimento in una delle sedi del Gruppo (Milano, Bergamo, Arezzo, Firenze, Roma, Torino) con modalità di lavoro fortemente orientate al remoto e disponibilità ad effettuare trasferte.
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Customer Service Team Lead
2 settimane fa
Milano, Italia Manpowergroup A tempo pienoManpower is recruiting a Customer Service Team Lead for a leading multinational company based in Lainate. What You'll Do This role leads the European Customer Service team, which is responsible for customer care for intercompany and export distributor orders, imports/exports management activities and order processing for export distributor orders across...
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Customer service specialist
3 settimane fa
Milano, Italia Customer Services & Call Center A tempo pienoWe are looking for a Customer Service professional to ensure effective logistic and administrative management of the customers/region under his/her responsibility, providing them the level of service agreed. Act as the customer’s Single Point of Contact for every non-commercial issue. Responsibilities Manage sales orders from their reception until the...
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Customer Service Team Lead
4 settimane fa
Milano, Italia CHEP A tempo pieno- UNSOLICITED APPLICATION "Please note: This is an open application opportunity. We are not hiring for this role at the moment, but we are collecting profiles for upcoming positions." PLEASE READ BEFORE APPLYING Fluent level of English and Italian is required, Please submit your CV in English **YOUR MISSION** As a CSO Team Leader you will be a team coach and...
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Customer Service Team Lead
4 settimane fa
Milano, Italia CHEP A tempo pieno- UNSOLICITED APPLICATION “Please note: This is an open application opportunity. We are not hiring for this role at the moment, but we are collecting profiles for upcoming positions.”⚠PLEASE READ BEFORE APPLYING⚠ Fluent level ofEnglish and Italianis required, Please submit your CV in English**YOUR MISSION**As aCSO Team Leaderyou will be a team coach...
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Customer Service Team Lead
5 giorni fa
Milano, Lombardia, Italia CHEP A tempo pieno- UNSOLICITED APPLICATION"Please note: This is an open application opportunity. We are not hiring for this role at the moment, but we are collecting profiles for upcoming positions."PLEASE READ BEFORE APPLYING Fluent level ofEnglish and Italianis required, Please submit your CV in English**YOUR MISSION** As aCSO Team Leaderyou will be a team coach and you...
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Logistics & SAP Customer Service Specialist
3 settimane fa
Milano, Italia Customer Services & Call Center A tempo pienoA logistics company in Milan seeks a Customer Service professional responsible for effective management of customer orders and service incidents. You will manage sales orders from reception to delivery, ensuring compliance with service agreements and data management. The ideal candidate has experience in Customer Service, works in an SAP environment, and is...
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Customer Service Team Lead
4 settimane fa
Via Milano, Italia CHEP A tempo pieno- UNSOLICITED APPLICATION “Please note: This is an open application opportunity. We are not hiring for this role at the moment, but we are collecting profiles for upcoming positions.”⚠PLEASE READ BEFORE APPLYING⚠ Fluent level ofEnglish and Italianis required, Please submit your CV in English**YOUR MISSION**As aCSO Team Leaderyou will be a team coach...
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Customer Service Team Lead
4 settimane fa
Via Milano, Italia CHEP A tempo pieno- UNSOLICITED APPLICATION"Please note: This is an open application opportunity. We are not hiring for this role at the moment, but we are collecting profiles for upcoming positions." PLEASE READ BEFORE APPLYING Fluent level of English and Italian is required, Please submit your CV in English **YOUR MISSION** As a CSO Team Leader you will be a team coach and...
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Customer Service Manager
2 settimane fa
Milano, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service Manager
2 settimane fa
Milano, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
