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Customer Master Data Steward – Quote to Cash Operations
4 settimane fa
Customer Master Data Steward – Quote to Cash Operations As part of the GBS Quote to Cash (QTC) organization, this role will be responsible for managing and maintaining high-quality master data supporting the end-to-end QTC process. Aligned with EMEA ambitions and guidelines, this role ensures the integrity, consistency, and accuracy of customer master data across BD’s infrastructure, enabling effective management of sales, order processing, billing, and revenue recognition.Main ResponsibilitiesInitial Data Cleansing & Setup:Collaborate with QTC Data Owner to clean and validate the existing Customer Master Data (CMD) database; identify and resolve data quality issues, duplicates, and inconsistencies; establish and document data standards and validation rules aligned with QTC.Regional Expertise Development:Develop a deep understanding of regional specifics and regulatory requirements related to customer master data in the medical field; maintain awareness of local QTC and business practices and data nuances to ensure accurate and compliant data handling.End-to-End CMD Lifecycle Ownership:Take full responsibility for the QTC customer master data lifecycle after the initial cleansing phase; manage data creation, updates, and deactivation processes in alignment with governance policies; monitor ongoing data quality and ensure continuous improvement.System Implementation & Upgrades Support:Support local and regional system implementations and upgrades by ensuring QTC CMD requirements are captured and met; participate in testing and validation activities related to CMD during system changes; contribute to the design and implementation of automation solutions and workflow improvements; ensure that QTC automation initiatives are built on clean, structured, and reliable data foundations.Cross‑Functional Subject Matter Expertise:Act as a QTC CMD subject‑matter expert across Commercial, CMDO, Finance, Legal, and IT teams; provide guidance and support to ensure data accuracy, consistency, and compliance across functions; facilitate cross‑functional collaboration to align on data governance and business needs.About You & QualificationsBachelor’s degree or equivalent experience in Business Administration, Information Systems, Finance, or related field.Proficiency in Excel and ability to define and apply data standards and business rules.Continuous improvement and root cause analysis skills.Strong communication and stakeholder management skills.Strong analytical skills to identify data trends and issues.Attention to detail and structured thinking.Proactive, self‑driven with a continuous learning mindset.Excellent organizational and time‑management skills.Adaptability in a dynamic, cross‑regional environment.Ability to adapt global data standards to local needs.Fluency in Italian and English.Nice‑to‑Have SkillsStrong understanding of data governance and data lifecycle management within QTC.Expertise in data cleansing, validation, and enrichment techniques.Experience with master data systems (e.g., SAP, Salesforce, Oracle).Certifications in data management or relevant platforms (e.g., Salesforce Administrator, SAP Master Data).Lean Six Sigma certification.Familiarity with SOX compliance and revenue recognition standards.Employment DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: Information TechnologyIndustry: Medical Equipment ManufacturingPrimary Work Location: ITA Milano - Via Enrico CialdiniEqual Opportunity Employer BD is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic union status, familial status, affection or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.#J-18808-Ljbffr
