It Application Specialist

IT Factory Systems Specialist (MES, WMS, Industry 4.0)Position SummaryWe are seeking a Factory Systems Specialist with deep knowledge of MES, WMS, and Industry 4.0 technologies. Working within the IT Manufacturing, Logistics & Supply Chain team, you will act as the bridge between technology and our production lines. Your role will be crucial for the design, implementation, and maintenance of solutions that optimize production, logistics, and warehouse management, ensuring every process, from make-to-order to engineering-to-order, is handled efficiently and intelligently.Key ResponsibilitiesDesign and Implementation: Design and implement IT solutions for MES (Manufacturing Execution Systems) , WMS (Warehouse Management Systems) , and other Industry 4.0 technologies (e.g., machine connectivity, IIoT, etc.).Systems Integration: Ensure the seamless integration of factory systems with the ERP ecosystem, particularly with SAP and Microsoft Dynamics 365 , as well as with supplier portals and OEE analytics platforms.Support and Troubleshooting: Provide second‑level support and resolve complex issues on factory systems, ensuring operational continuity in a high‑intensity production environment.Project Management: Actively participate in IT demand management for the Manufacturing and Supply Chain areas, coordinating projects from requirements analysis to final quality assurance .Continuous Improvement and cybersecurity: Contribute to the optimization of production and logistics processes by proposing and implementing new technological solutions, acting as a true agent of change. Identify, plan and deploy cybersecurity measures.Required Qualifications and skillsProven experience as a specialist or consultant in projects related to MES, WMS, and/or Industry 4.0 , with at least 3-5 years of experience in complex manufacturing environments.Strong knowledge of production, logistics, and warehouse processes .Ability to integrate factory systems with ERP platforms (in particular SAP PP, MM, WM ) and other business applications.Experience in project management and complex problem‑solving .A passion for technology and innovation applied to manufacturing.Excellent communication and collaborative skills.Language Skills: Fluency in both Italian and English . Knowledge of German or Portuguese is a plusIn the Automotive division, you will shape the mobility of tomorrow. System solutions in the areas of Battery Solutions, Structural Lightweight, Aerodynamics and Propulsion. This means: We protect the environment while also improving the driving experience of millions of vehicles.The Röchling Group has been shaping industry. Worldwide. For more than 200 years. We transform the lives of people every day with our customized plastics: they reduce the weight of cars, make medication packaging more secure and improve industrial applications. Our workforce of 11,681 people is located in the places where our customers are – in 83 locations in 25 countries.For our Laives (BZ) location, we are looking for a:Senior Specialist ESM IT Global (m/f/x)The Sr. Specialist ESM IT Global operates within the Enterprise Service Management (ESM) Competence Center of the Röchling Automotive Division, reporting to the ESM IT Global Manager. The role is accountable for driving the design, implementation, and evolution of global ESM solutions across the Automotive Division’s global footprint.This senior position is responsible for harmonizing processes, integrating tools, automating workflows, and ensuring high‑quality service delivery across all regions, directly supporting the Division’s IT&Digital Target Operating Model 2.0 and its shift toward Digitalization and AI.Main responsibilitiesLead the design, implementation, and optimization of ESM services, workflows, and ITIL processes.Manage and standardize the divisional Service Catalogue across regionsDevelop and maintain integrations with key systems (SharePoint, Azure AD, SAP, APIs) and drive automation initiativesOversee global administration of ESM and Confluence platforms, ensuring performance, governance, and effective knowledge managementCollaborate with regional teams (Europe, Americas, Asia) on KPI alignment, process compliance, and local rolloutsDesign and maintain dashboards and reports for SLAs, automation, and performance monitoring.Ensure adherence to ITIL best practices, security standards, and continuous improvement goalsServe as subject matter expert and advisor for ESM and Confluence, supporting platform operations and roadmap developmentHow to convince usBachelor’s in Computer Science, Business/Management, or related fieldITIL v4 Certification (Managing Professional preferred)Atlassian Confluence Admin or Atlassian Certified Professional desirable5+ years’ experience with global ITSM/ESM platformsStrong knowledge of Service Catalogue, ITIL/ESM processes, and automationExperience with Confluence and Atlassian tools (Jira, Automation for Jira) and integrations (Microsoft 365, Azure AD, monitoring tools)We’re looking for someone with strong project management skills and the ability to coordinate effectively in a complex, international environment. You excel at communicating and building relationships with stakeholders, knowing how to train, engage, and influence teams across different regions. You have an analytical mindset and can turn KPIs and business needs into practical, measurable improvements. Proactive and self‑driven, you know how to maintain a balance between global standards and local flexibility.What we offerIndividualized new‑hire training plan, flexible working hours, overtime compensation, working time