Snr. Technical Account Manager, ES

Snr. Technical Account Manager, ES - EMEA-ISV Job ID: | AWS EMEA SARL (Israel Branch) AWS Global Services brings together experts from across AWS to help customers design, build, operate and secure their cloud environments. We enable customers to innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and achieve objectives with AWS Security Assurance Services. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. At Amazon, our vision is to be earth’s most customer‑centric company. In 2006 we launched Amazon Web Services, giving customers access toатай the same cloud technology we built to serve millions of shoppers on Amazon.com. AWS is a secure cloud services platform that offers computing, database storage, content delivery and other features that help businesses scale and grow. Millions of businesses use AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor, you’ll have a direct impact on helping customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB, RDS, Lambda recoil, CloudFront CDN, IoT and many others. Our Technical Account Managers partner with a wide range of customers, from rising startups building their business from scratch to large enterprises undergoing significant transformation. You’ll provide advice on architecture, support strategy, project and launch planning, and ongoing operational issues. See what the team says about their roles: Key Job Responsibilities Admaz advisor prefers solutions, provides technical guidance and advocates for the customer. Ensuring AWS environments remain operationally healthy while reducing cost and complexity. Develop trusting relationships with customers, understanding their business needs and technical challenges. Use technical acumen and customer obsession to drive technical discussions regarding incidents, trade‑offs, and risk management. Consult with partners from developers through to C‑suite уурх. Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers. Proactively find opportunities for customers to gain additional value from AWS. Provide detailed reviews of service events, monthly and quarterly metrics and detailed pre‑launch planning. Resolve a variety of problems across different customers as they migrate workloads to the cloud. Uplift customer capabilities by running workshops, brown‑bag sessions and other activities. About the Team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications, we encourage点赞 applicants. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let that stop you from applying. Why AWS Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate — that’s why customers from the most successful startups to Global RE companies trust our products to power their businesses. Work/Life Balance We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home; we strive for flexibility as part of our culture. .metrics? Inclusive Team Culture Mentorship and Career Growth We continuously raise our performance bar and strive to become Earth’s best employer. You will find knowledge‑sharing, mentorship and career‑advancing resources to help you develop into a well‑rounded professional. Basic Qualifications Experience in a similar role such as Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, etc. Understanding operational parameters and troubleshooting for compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, app development. Internal enterprise or external customer‑facing experience with the ability to clearly articulate to small and large audiences. Languages: English and Hebrew. Preferred Qualifications Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform. Programming or scripting skills in Java, Python, Perl, Ruby, C#, and/or PHP (a plus but not required). Previous experience as a Software Engineer, Developer, DevOps Engineer, etc. Understanding of DevOps practices and tools including CI/CD, Puppet, Docker, Kubernetes, Chef (a plus). Our inclusive culture empowers Amazonians to deliver the best results for customers. If you have a disability and need accommodation during the application and hiring process, including interview or onboarding support, please visit If the country or region you’re applying in isn’t listed, contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr