Services Sales Engineer

Mission He/she is accountable for developing and maintaining relationships with customers having qualified installed base to promote a broad range of technical services including the start‑up, maintenance, testing, consulting, modernization and digital services of SE products installed at the customer’s site. He/she addresses customers’ needs, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer’s needs. He/she is responsible to increase the number of Service Plans (both traditional and digital), spare parts and modernization for his/her assigned customers. What will you do? Initiates contact, develops relationship, discusses pain points and generates demand. Knows where to be to create business opportunities, develops market networking activities to better understand account needs. Educates customers on all SE products and services with special attention on recurring and digital offers. Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery…) Utilizes BridgeFrontOffice (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit. Provides monthly forecasts, using BFO, and summaries in a timely manner. Participates in the preparation of analysis and reports on field service performance. Provides precise and timely information to Tender team to prepare sales quotations and proposals. Monitors margin to be at or above country thresholds. Uses DOA process to elevate opportunities below thresholds. Works closely with Inside Service Sales Representatives and the BU account managers to maximize business opportunities. Feeds the Field Services Marketing leaders with offers feedback, customer needs and installed base data. Coordinates and/or attends trade shows and marketing/sales seminars as needed. What qualifications will make you successful? A solid technical sales experience. Account management skills, ability to build a sustainable and reliable relationship with customers. Ability to leverage technology. Ability to influence and convince others to promote our offers and get them to support influencing other decision makers. Active listening. Energetic, outgoing, proactive and have attention to prospecting and networking. Excellent verbal and written communication skills including C‑level customers. Proficient in Microsoft Office suite and ERP/CRM related tools. What's in it for you? Permanent contract and company car. Flexibility at work. Exciting job in an international company, with opportunities to lead and contribute to different projects collaborating with cross‑region teams. Special training tailored to your needs and career goals. Opportunity to develop based on clear career paths, to grow through experience and exposure. An environment where employees have equal opportunities to reach their fullest potential, depending on performance and personal aspirations. Global family leave program. Ticket restaurant or meal at canteen. Shareholding plans. Welfare programs that can be extended to your family. Health insurance and professional/extraprofessional accident insurance. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct. #J-18808-Ljbffr