Head of CRM

1 settimana fa

giuliano di roma, Italia Trace One A tempo pieno

Context : As Head of CRM, you will streamline CRM infrastructure across Marketing, Sales, Finance, and other departments. In this role, you will oversee the full lifecycle of CRM systems (HubSpot), from implementation and governance to training and performance optimization.Key ResponsibilitiesStrategic Leadership & Cross-Functional AlignmentDevelop and lead CRM strategy to align with corporate and departmental objectives, ensuring seamless automation and data flow.Full CRM Administration OversightManage system configuration, user permissions, data hygiene, troubleshooting, and system enhancements.Analytics & Performance LeadershipBuild dashboards, monitor CRM health (data quality, segmentation), and optimize performance through insights.People Leadership & Organizational DevelopmentGrow and guide the CRM operations team, refine processes, and elevate cross‑functional collaboration and efficiency.Key Skills and RequirementsEducational BackgroundBachelor’s or higher in Marketing, Business, or related field.ExperienceMinimum 5 years in CRM or marketing operations leadership, ideally with full experience in HubSpot (Marketing, Sales, Service Hubs).Technical ProficiencyHubSpot Certified; adept in marketing automation, data segmentation, and CRM analytics.Soft SkillsStrategic thinker, strong communicator, operationally disciplined, collaborative.Proficient in English, both in written and verbal communication.Additional ProficiencyFrench, German, or Spanish.What can you expect from us?Space and encouragement to suggest ideas and solutionsInternational and multicultural environmentInteresting internal growthSoft skill trainingInternal Academy which is enriched day by dayUnlimited LinkedIn Learning accountAmazing events from our Happiness CommitteeHow to applyApplications may be submitted via LinkedIn (please include your CV).A competitive market salary will be offered to the successful candidate.About Trace OneTrace One is a premier SaaS provider of Product Lifecycle Management (PLM) and compliance solutions, specializing in the food & beverage, cosmetics, personal care, and chemical industries. With over 30 years of expertise, we empower more than 9,000 brand owners worldwide to innovate, collaborate, and bring products to market faster while ensuring the highest standards of quality, compliance, and sustainability. Trusted by industry leaders, Trace One combines cutting‑edge technology with unmatched expertise to help businesses navigate complexity, accelerate growth, and shape a sustainable future.The Trace One group is an equal opportunities employer.#J-18808-Ljbffr

  • Head of CRM

    1 settimana fa

    roma, Italia Trace One A tempo pieno

    Context :As Head of CRM you will streamline CRM infrastructure across Marketing, Sales, Finance, and other departments. In this role, you will oversee the full lifecycle of CRM systems ( HubSpot ), from implementation and governance to training and performance optimization.Key Responsibilities :Strategic Leadership & Cross-Functional Alignment : Develop and...

  • Head of CRM

    1 settimana fa

    Roma, Italia Trace One A tempo pieno

    Context : As Head of CRM , you will streamline CRM infrastructure across Marketing, Sales, Finance, and other departments. In this role, you will oversee the full lifecycle of CRM systems (HubSpot), from implementation and governance to training and performance optimization. Key Responsibilities Strategic Leadership & Cross-Functional Alignment Develop and...

  • Head of CRM

    2 settimane fa

    Roma, Italia Trace One A tempo pieno

    Context : As Head of CRM , you will streamline CRM infrastructure across Marketing, Sales, Finance, and other departments. In this role, you will oversee the full lifecycle of CRM systems (HubSpot), from implementation and governance to training and performance optimization. Key Responsibilities Strategic Leadership & Cross-Functional Alignment Develop and...

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