Director F&B

• Contract type: Permanent contract

• Start date: As soon as possible

• Location: Venice

• Salary: €70.000 -€100.000

• Direct report: General Manager

Key Responsibilities

As a member of the F&B team, the Director of Food and Beverage leads the overall F&B strategy and operations, driving revenue, profitability, guest satisfaction and team performance while ensuring exceptional service in line with Airelles, LQA and Forbes standards.The supervision covers the following F&B outlets: abc Kitchen, Matsuhisa, Villa Frollo by Norbert Niederkofler, Zitelle Bacaro, and a Private Club by Elton.

F&B strategy & operations

• Develop and implement the F&B strategy, ensuring revenue and margin targets are achieved and exceeded.

• Lead and supervise all F&B operations, including restaurants and bars, ensuring smooth and high-quality service.

• Monitor market trends and guest behaviour and adapt the strategy and offering accordingly.

• Develop promotional initiatives to increase visibility and capture ratio among in-house and non-resident guests.

Guest experience & quality standards

• Ensure exceptional guest satisfaction through attentive service and attention to detail.

• Maintain high gastronomic and service standards in collaboration with the Executive Chef and culinary teams.

• Ensure all F&B operations comply with LQA and Forbes service standards.

• Monitor cleanliness, maintenance and overall standards of F&B areas, equipment and facilities.

Financial performance & stock management

• Manage the F&B budget, controlling costs and optimizing operating expenses.

• Analyze sales performance and profit margins and implement actions to improve profitability.

• Oversee inventory management, stock levels, ordering and waste reduction.

• Collaborate with suppliers to secure high-quality products and negotiate favourable conditions.

Team management & development

• Recruit, onboard, train, develop and motivate F&B teams in collaboration with Management and HR.

• Lead regular pre-service briefings to ensure clear communication of objectives and expectations.

• Ensure teams are trained on F&B operations, SOPs and luxury service standards.

• Foster a positive, professional and productive working environment focused on guest and employee satisfaction.

Compliance & collaboration

• Ensure strict compliance with health, safety, hygiene regulations, company policies and SOPs.

• Collaborate closely with the Executive Chef, Head Chefs, restaurant and bar managers, sommeliers and other departments.

• Promote and embody Airelles’ values and contribute to the continuous improvement of F&B operations.

• Significant experience in a team management role within F&B services in a luxury hotel.

• Service-oriented mindset, with a warm and welcoming attitude, discretion, kindness, and excellent interpersonal skills.

• Autonomy, adaptability, and a strong sense of responsibility in a demanding operational environment.

• Strong organizational skills, attention to detail, and commitment to the quality standards and procedures of a luxury five-star hotel.

• Team spirit and ability to work effectively with both guests and hotel departments in an international and multicultural environment.

• Professional appearance and strong attention to personal presentation.

• Flexibility to work shifts, including weekends and public holidays, according to operational needs.

• Good command of Italian; knowledge of English is considered an advantage.

Beyond technical skills, we are looking for someone who embodies Airelles’ values: passionate, authentic, creative, and audacious.

Benefits

We support you throughout your career journey by offering opportunities for development, training, and mobility across our Maisons.

By joining Airelles, you’ll also benefit from:

• One meal per working day

• Uniforms provided and professionally laundered

• Access to the company’s employee welfare programme

• Five-day working week, with two days