Account Manager

Overview At Quaker Houghton, we are experts in the development, production and application of chemical specialties, process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial companies and to this day our experience and expertise show in the actions and dedication of our Associates worldwide. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. As an Account Manager, you will be the main sales contact for the North-West Italy territory covering all of Quaker Houghton\'s offering of products, equipment and services. You will focus on nurturing relationships with our existing customer base, mainly in the metalworking fluids market, and equally important is driving cross-selling and customer satisfaction initiatives. Our customers’ success is our own. What do we offer? Competitive pay + bonus program Company car Meal tickets + Health insurance 2 annual days paid volunteering leave Access to real career growth opportunities in the commercial or other related areas of interest QH University: Online continuous training tool for all seniority levels Attractive Wellbeing, Mental Health, Women Inclusion & DEI programs What will you do? Develop business growth in the North and West Italian region to achieve company sales and gross margin targets by regularly visiting customer sites Create strong relationships with key customer contacts across all levels, both existing and prospective, to both increase customer satisfaction and cross-selling success Prepare and create customer presentations, proposals, commercial offers and value selling plans that demonstrate the benefits and value Quaker Houghton can offer Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions Communicate directly with the KAM team for alignment with the account strategy to achieve maximum business potential and aim to exceed customer expectations Collaborate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales Coordinate with the Customer Service and Technical Service teams to ensure we meet overall customer expectations Regularly report to management to analyze sales targets, budgets and forecast, mainly using CRM, Excel and other IT tools Attend and participate in conferences and industry trade shows Monitor competitors\' activities, industry trends & regional regulations to provide feedback to management and KAM team for innovation and market development What are we looking for? The ideal candidate will have 1 to 3 years of technical sales experience in a B2B environment. Ideally in contact with the metalworking process and the automotive sector. Having managed both end user and distributor accounts is an advantage. Education: Engineering degree (mechanical, chemical, industrial or similar) Languages: Italian bilingual level and English: professional level written & spoken are a must Previous work experience from metalworking fluids, lubricants, grease, coolants or any other similar industrial chemical market Profile: A dynamic professional with excellent communication and presentation skills to be able to build strong trust-based relationships with the key stakeholders Location: This is a field-based role in the West and North Italy territory Soft skills: Safety Conscious, Team worker, Autonomous, Results Driven, Analytical & Problem Solver, Customer Focus About Us We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity. Join the team Join the team and unleash your potential Are you a QH colleague? Please contact your TA Partner or HRBP for more information about the role and/or how to apply. #LI-DNI #J-18808-Ljbffr