Concierge and Events
3 settimane fa
The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision‑making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner. QualificationsAbility to speak English clearly, distinctly and cordially with guests. 2‑3 years background experience as Front Desk/Receptionist in a 4 or 5★ Hotel. Experience in handling different types of events with 80+ guests. Guest services shipboard experience is an advantage. Essential duties and responsibilitiesActs as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate. Responds to escalated guest concerns in an up‑scale, considerate, professional and positive manner, showing empathy and actively listening. Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment. Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences. Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby‑sitting etc. As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership. Seniority levelAssociate Employment typeContract Job functionProject Management and Information Technology IndustriesTravel Arrangements, Hospitality, and Hotels and Motels Referrals increase your chances of interviewing at Celebrity Cruises by 2x #J-18808-Ljbffr
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Communications Manager
3 settimane fa
Lombardia, Italia Superstudio Events A tempo pienoSuperstudio Events is the leading private venue management and event organization company in Italy. With more than 200 events and 800 thousand visitors each year, we are the most recognized Brand in the industry. In our 4 venues, totaling 30 thousand sqm of events spaces, we host large conventions, fashion shows, product launches, fairs and gala dinners for...
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Banqueting and Events Manager
3 settimane fa
Lombardia, Italia Jobbit A tempo pienoHoscoWe are seeking a dynamic and highly organized Banqueting & Events Lead to join our team. The ideal candidate will be responsible for planning, coordinating, and executing a variety of events, from corporate conferences and trade shows to social gatherings and weddings. You will ensure that all aspects of the event run smoothly, delivering memorable and...
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STAGE AREA MARKETING EXHIBITIONS AND EVENTS
3 settimane fa
Lombardia, Italia Brembo A tempo pienoStage Area Marketing Exhibitions and Events Join to apply for the Stage Area Marketing Exhibitions and Events role at Brembo Brembo è leader globale nella progettazione e produzione di sistemi e componenti frenanti ad alte prestazioni per i principali produttori di auto, moto e veicoli commerciali. Fondata in Italia nel 1961, Brembo è rinomata per le sue...
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Events Maestro: Banquets
3 settimane fa
Lombardia, Italia Jobbit A tempo pienoA leading hotel chain in Lake Como, Italy is seeking a Banqueting and Events Manager to oversee a variety of events, ensuring high-quality experiences for clients and stakeholders. Candidates should have extensive event planning experience, strong client management skills, and a background in coordinating teams and budgets. This full-time position offers an...
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Global PR
3 settimane fa
Lombardia, Italia KIKO MILANO A tempo pienoGet AI-powered advice on this job and more exclusive features. KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and...
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Assistant Events Manager
2 settimane fa
Lombardia, Italia Sunset Hospitality Group A tempo pienoAssistant Events Manager - Maternity Cover Direct message the job poster from Sunset Hospitality Group Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 26 countries with a...
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People and events manager Milan
2 settimane fa
Lombardia, Italia Bending Spoons A tempo pienoAt Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for shareowners at an extraordinary rate. And a company...
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Luxury Events Sales Lead – Maternity Cover
2 settimane fa
Lombardia, Italia Sunset Hospitality Group A tempo pienoA leading multinational hospitality group in Milan seeks an experienced Assistant Events Manager (Maternity Cover). This role involves planning and executing events, handling client inquiries, and coordinating with various teams to ensure successful event delivery. The ideal candidate has 2–3 years of event sales experience, strong organizational skills,...
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Account Manager
3 settimane fa
Lombardia, Italia Tour Travel A tempo pienoOverviewJoin to apply for the Account Manager - Pharma events role at Tour Travel 3 days ago Be among the first 25 applicants Join to apply for the Account Manager - Pharma events role at Tour Travel Get AI-powered advice on this job and more exclusive features. About Us At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning...
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Catering and Events Supervisor
5 giorni fa
Provincia di Milano, Lombardia, Italia Cosmo Hotel spa A tempo pienoPalazzo Parigi Hotel & Grand SPA, struttura 5 stelle lusso nel cuore di Milano, è alla ricerca di un/una Catering and Events Supervisor ad integrazione del proprio dipartimento Eventi. **La risorsa si occuperà di**: Gestione delle richieste telefoniche e via mail; Gestione delle attività di back office dell’ufficio eventi e supporto nella gestione...
