Shipboard Guest Experience Concierge

Royal Caribbean Group is seeking a Guest Services Officer based in Italy to warmly welcome guests and resolve requests at the Guest Services desk. The role requires hotel/guest service experience and proficiency in Italian, with a preference for knowledge of U.S. currency and payments. The officer will handle cash transactions, provide Sea Pass cards, assist...

Portrait Milano, nel cuore di Milano, cerca un Lifestyle Agent - Front Office per trasformare ogni soggiorno in un'esperienza personale ed memorabile.Rituali, brand di Ali Professional, lavora nel mondo hospitality di lusso e offre contratto iniziale a tempo determinato con passaggio a tempo indeterminato, RAL 24.000–26.000 euro, turni 5 giorni su 7, mensa...

COREcruitment Ltd seeks a polished Guest Experience Executive to join a premium luxury hospitality team, delivering seamless, personalized service from arrival to departure with focus on safety and operational standards.The ideal candidate has at least two years in hospitality or luxury service, fluent English, and excellent communication. A high school...

L’OCCITANE ITALIA SRL cerca una Beauty Host per le sue boutique, ambasciatore del brand e narratore della nostra storia. Accoglie gli ospiti, crea esperienze memorabili e propone rituali di bellezza, ispirati alla nostra tradizione di alta Provenza.La candidata ideale ha esperienza vendita luxury, abilità nel creare relazioni autentiche, buone doti...

One On One cerca una Spa Receptionist per un prestigioso hotel 5 stelle a Milano, motivata e orientata all’eccellenza del servizio, con attenzione all’esperienza dell’ospite nell’area Wellness.La candidata si occuperà di accoglienza professionale, gestione prenotazioni e upselling di trattamenti e prodotti, usando i software gestionali Spa e...

L'OCCITANE ITALIA SRL cerca una Beauty Host per le sue boutique, ambasciatore del brand e narratore della nostra storia. Accoglie gli ospiti, crea esperienze memorabili e propone rituali di bellezza, ispirati alla nostra tradizione di alta Provenza.La candidata ideale ha esperienza vendita luxury, abilità nel creare relazioni autentiche, buone doti...

Qualifications: SHIPBOARD Employment Minimum 7–10 years of experience in luxury hospitality , with at least 2–5 years in a leadership role directly overseeing guest relations operations across multiple ships or properties. Strong working knowledge of guest relations case management, complaint handling protocols, and service recovery practices in a...

Royal Caribbean Group seeks a Guest Services Manager to drive outstanding guest experiences on board and lead a diverse team across hotel and marine divisions.You will own service standards, mentor staff, and optimize guest satisfaction by monitoring key KPIs and ratings, while ensuring compliance with policies and procedures. The role requires shipboard...

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine...