Engineering Operation Technician, InfraOps DCEO

Job ID: | Amazon Data Services UK LimitedAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team.This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre.The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission‑critical servers must maintain better than 99.999% uptime. EOT’s are also tasked with driving innovation while reducing operational costs in the facilities.EOT’s are Amazon’s front line responders for hands‑on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand‑by diesel generators, switchboards/switch‑gears, UPS’s, PDU’s, AHU’s, pumps, motors, VFD’s, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks, and may change based on the needs of the business.Key job responsibilitiesOperate and maintain mechanical and electrical equipmentTroubleshooting of facility and rack-level events within internal SLAsPerform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacementsProvide support to Data Centre Operations techniciansPerform root cause analysis of equipment failuresEnsure all safety procedures are adhered to while performing workAble to work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)Utilise internal CMMS to manage building workflows and spare part inventorySupervise contractors who perform servicing or preventive maintenanceRespond to off hour emergency calls per on call rotation for any one of the region’s sitesFully comply with all physical security procedures and policiesThis position will involve a night shift.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Basic QualificationsCommutable to the Thames Valley Region/ Ability to work in cramped and/or elevated locations with or without reasonable accommodationTechnical training (Military or trade school) or relevant experienceStrong verbal and written communication skills. Proficient with Microsoft Office products (Excel, Word) and web‑based operational tools. Familiar with BMS and EPMS control systems and data collection/trending. Proficient with maintenance management softwarePreferred Qualifications4+ years of Data Centre Engineering Experience and Degree in Electrical Engineering, Mechanical Engineering or relevant disciplineFundamental knowledge of network design and layout as well as low voltage (copper/fibre) cabling.All candidates must possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles. Travel between sites/locations during the workday may occur.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and