Client Insights Specialist
1 giorno fa
The Company KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics Your role at KIKO MILANO We are looking for a Client Insights Specialist to join KIKO MILANO's Global CRM Team, within the Customer Data & Insights area, reporting to the Client Insights Senior Specialist. Responsibilities Own and evolve the global customer insights framework, transforming data into actionable recommendations that influence CRM, retail, and marketing strategies. Lead the RFM and segmentation models, analyzing customer behavior across lifecycle stages, channels, and markets. Partner with local CRM teams to develop advanced analyses, identifying opportunities to increase customer value, frequency, and retention. Build and maintain automated dashboards and KPI reporting systems in collaboration with IT and BI teams. Translate insights into clear narratives for top management, influencing global business decisions. Support the evolution of CRM and loyalty programs through quantitative evaluation of campaign results (uplift, churn risk, LTV, cross-category engagement). Contribute to the development of predictive and behavioral models (propensity, churn, clustering) to improve personalization at scale. Qualifications 1-2 years of experience in CRM analytics, customer insights, or data strategy — ideally in a retail, beauty, or consumer goods environment. MSc or BSc in a quantitative field (Economics, Statistics, Data Science, or Business Analytics) or equivalent practical experience. Proven experience managing large-scale customer databases (millions of profiles) and transforming data into actionable insight. Proficiency in Power BI (or similar BI tools) and strong command of Excel and PowerPoint for executive storytelling. Working knowledge of SQL and/or Python for advanced data manipulation and analysis. Experience with Databricks (or similar Data Intelligence Platforms), customer segmentation modeling, or CDP/CRM ecosystems. Familiarity with marketing automation platforms and campaign performance measurement. Ability to collaborate cross-functionally with Marketing, E-commerce, Retail, and IT to embed insights into activation. Fluency in English, other languages are a plus. Additional Ability to learn on the job. Strong analytical mindset combined with business acumen and an ability to communicate complex findings clearly. Strong sense of ownership, curiosity, and drive to build innovative, data‑led customer strategies. Location Client Insights Specialist • Monza, Lombardy, ITALY #J-18808-Ljbffr
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Client Insights Specialist
11 ore fa
Monza, Italia Kiko Milano A tempo pienoThe Company KIKO MILANO was founded in **** in Milan and since then has revolutionized how cosmetics are sold globally.We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price.Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of...
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Client Insights Specialist
10 ore fa
Monza, Italia Kiko Milano A tempo pienoThe CompanyKIKO MILANO was founded in **** in Milan and since then has revolutionized how cosmetics are sold globally.We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price.Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of...
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Client Insights Specialist
1 settimana fa
Monza, Italia KIKO MILANO A tempo pienoThe Company KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of...
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Global Crm Insights Strategist
10 ore fa
Monza, Italia Kiko Milano A tempo pienoA leading cosmetics company in Monza is seeking a Client Insights Specialist to join their Global CRM Team.The role involves evolving customer insights frameworks, leading analytics initiatives, and translating data into actionable insights for strategic decision-making.Candidates should have 1-2 years of experience in CRM analytics or data strategy, strong...
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Global CRM Insights Strategist
1 giorno fa
Monza, Italia Kiko Milano A tempo pienoA leading cosmetics company in Monza is seeking a Client Insights Specialist to join their Global CRM Team. The role involves evolving customer insights frameworks, leading analytics initiatives, and translating data into actionable insights for strategic decision-making. Candidates should have 1-2 years of experience in CRM analytics or data strategy,...
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CRM & BI Specialist
1 settimana fa
Monza, Italia KIKO MILANO A tempo pienoKIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics We are looking for a Client Insights Specialist to join KIKO MILANO’s Global CRM Team, within the Customer Data...
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CRM & BI Specialist
1 settimana fa
Monza, Italia KIKO MILANO A tempo pienoKIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics We are looking for a Client Insights Specialist to join KIKO MILANO’s Global CRM Team, within the Customer...
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Specialista contabilità clienti
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Monza, Italia Gruppo UNA S.p.A. A tempo pienoUNA Italian Hospitality è la più grande catena alberghiera italiana attiva in Italia con 59 hotel, resort e residence distribuiti in 30 destinazioni e sta attualmente ricercando una persona da inserire, nel ruolo SPECIALISTA CONTABILITA' CLIENTI per un inserimento all'interno della sede centrale di Milano (MI). Nel ruolo di SPECIALISTA CONTABILITA'...
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Specialista Contabilità Clienti – Milano
10 ore fa
Monza, Italia Gruppo Una S.P.A. A tempo pienoUna catena alberghiera italiana è alla ricerca di un SPECIALISTA CONTABILITA' CLIENTI per la sede centrale di Milano.La figura si occuperà delle fatture elettroniche, dell'analisi dei dati da PMS a ERP e delle attività di back office.È richiesta un'esperienza di almeno 2 anni e conoscenze di Excel, SAP e Opera.La proposta prevede un contratto a tempo...
