IT Support Engineer Intern

2 settimane fa

Abruzzo, Italia Amazon A tempo pieno

PLEASE NOTE THIS IS A POSITION TO START IN 2025 - We do not offer any 2024 start date.

Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. Safety is the top priority, and the operations culture is defined by teamwork, diversity, and a shared work ethic that keeps the business running smoothly. The team takes pride in delivering the quality service Amazon is known for globally.

Key job responsibilities

As an IT support engineer intern, you will gain valuable hands-on experience in a fast-paced, customer-centric environment, working alongside industry-leading engineers to solve complex technical challenges. Key aspects of the role include:

  1. Delivering the consistently high level of IT support our customers have come to expect.
  2. Managing and deploying a diverse array of IT devices and technologies across our various site types.
  3. Dive deeply into technical details, diagnose, and reproduce straightforward issues with Amazon technology products (e.g., services, tools, data solutions, etc.).
  4. Regular contact with the Amazon Operations teams and identify process improvement or standardization opportunities for the European network.
  5. You will work on innovative projects that have a direct impact on our customer experience.
  6. Proactively identify opportunities to improve processes and standardize systems, all with an eye towards enhancing the customer experience.
A day in the life

As an Amazon Operations IT intern you will have the opportunity to work alongside the industry's brightest engineers who innovate every day on behalf of our customers. You will be matched to a local IT supervisor where you are based and a mentor. You will work together with the local IT team to provide technical support to the Operations network. You will have the opportunity to impact the evolution of Amazon technology as well as lead mission-critical projects early in your career. Your work will contribute to solving some of the most complex technical challenges in the company.

In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout your internship. No matter the location of your internship, we give you the tools to own your experience and learn in a real-world setting.

Amazon is the perfect place to start your career We hire people who have a passion for learning, innovation, and hard challenges. Amazon will provide you with the skills and support to unlock your potential.

About the team

Amazon Operations IT teams keep Amazon's operations running smoothly by resolving complex hardware, software, server, and infrastructure issues. Our support model is based on both on-site and remote support teams spread across our network. We provide IT services to all Amazon Operations buildings, from Robotics Fulfilment Centers to Delivery Stations.

Intern Community

As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.

Support

The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions

Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting-edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities

Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.

Internship Start Dates across the year

We are hiring interns to start anytime from January through September 2025. Each month, we'll hold 1-2 onboarding days for new hires.

BASIC QUALIFICATIONS
  1. Currently in your penultimate or final year and working towards a university degree in IT / Computer science / Engineering or other tech fields.
  2. Eligible to complete a full-time internship of 3-6 months.
  3. Highly proficient in both spoken and written English and Italian (Common European Framework of Reference C1).
PREFERRED QUALIFICATIONS
  1. Basic knowledge of at least one of the following: systems, networks, or operating systems, including concepts like deployment, troubleshooting, and system upgrades on client devices and/or IT infrastructure.
  2. Familiarity with Microsoft Windows 10 and Windows Server operating systems.
  3. Strong problem-solving and analytical skills, with the ability to identify process improvements and innovative solutions.
  4. Excellent communication and teamwork skills, able to collaborate effectively with others.
  5. Demonstrated curiosity, proactivity, and willingness to take on challenges in an ambiguous, fast-paced environment.
  6. Experience with troubleshooting Networks (LAN/WAN).

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Posted: December 12, 2024 (Updated about 2 hours ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#J-18808-Ljbffr

  • It Support

    3 settimane fa

    Abruzzo, Italia Jobbit A tempo pieno

    Humangest S.p.A.Humangest, Società specializzata nella Ricerca e Selezione del personale, ricerca per azienda cliente operante nel settore industriale, un IT Support.Descrizione La Risorsa Sarà Inserita Nel Team IT e Riporterà Direttamente All'IT Manager Del Gruppo. La Risorsa Lavorerà All'interno Di Un Team Di 3 Persone e Si Occuperà Di Gestire...

  • IT Support

    2 settimane fa

    Abruzzo, Italia Madama Oliva S.p.A. - Società Benefit A tempo pieno

    La risorsa si occuperà di fornire supporto tecnico, gestire con il team l'infrastruttura IT di base e contribuire alla manutenzione dei sistemi aziendali, nello specifico: Fornire supporto tecnico agli utenti per problematiche hardware e software; Gestire e risolvere ticket di assistenza tecnica; Eseguire manutenzione ordinaria su PC e periferiche;...

  • Collaboratore IT con Competenze in Supporto Clienti

    2 ore fa

    Abruzzo, Italia UMANA S.p.A. A tempo pieno

    Noi cerchiamo un Collaboratore IT con competenze in supporto clienti. Il candidato ideale sarà in grado di fornire assistenza tecnica ai clienti, rispondendo alle loro richieste e risolvendo i problemi tecnici.Il Collaboratore IT lavorerà in stretta collaborazione con altri dipendenti dell'azienda per garantire un servizio di alta qualità ai nostri...

  • Project Engineer Trainee

    2 settimane fa

    Abruzzo, Italia Ontex DE A tempo pieno

    Per rinforzare il nostro Dipartimento Tecnico di Ortona, stiamo selezionando un giovane laureato ingegnere come Project Engineer Stager. In qualità di Project Engineer Trainee ti formerai all'interno del Dipartimento di Ingegneria. Attività PrincipaliSupporto nella gestione dei progetti assegnati. Collaborazione con altri dipartimenti, in particolare E&HS...

  • Devops Engineer

    2 settimane fa

    Abruzzo, Italia ADECCO ITALIA S.p.A. A tempo pieno

    Adecco Digital & Technologies Divisione Specializzata di Adecco per inserimento diretto per azienda operante in ambito Digital Transformation, & Consulting ricerca un/una: Devops EngineerRequisiti: Competenze su Infrastrutture IT implementate su Terraform o Ansible. Implementazione di pipeline di CI/CD e conoscenza di almeno uno dei seguenti software:...

  • Project Engineer Trainee

    4 settimane fa

    Abruzzo, Italia Ontex A tempo pieno

    Per rinforzare il nostro Dipartimento Tecnico di Ortona, stiamo selezionando un giovane laureato ingegnere come Project Engineer Stager. Mission and Key Tasks In qualità di Project Engineer Trainee ti formerai all'interno del Dipartimento di Ingegneria. Attività Principali Supporto nella gestione dei progetti assegnati. Collaborazione con altri...

  • Project Engineer Trainee

    2 settimane fa

    Abruzzo, Italia ontex A tempo pieno

    Per rinforzare il nostro Dipartimento Tecnico di Ortona, stiamo selezionando un giovane laureato ingegnere come Project Engineer Stager. Mission and Key Tasks In qualità di Project Engineer Trainee ti formerai all'interno del Dipartimento di Ingegneria. Attività Principali Supporto nella gestione dei progetti assegnati. Collaborazione con altri...

  • AI Engineer

    2 settimane fa

    Abruzzo, Italia Hunters Group A tempo pieno

    212persone hannogià visualizzato questa offerta Dettagli opportunità Settore: Funzione: Tipo di Contratto: Codice opportunità: Descrizione Innovativa e prestigiosa azienda di prodotto, leader internazionale in ambito Artificial Intelligence Principali responsabilità L'AI Engineer avrà le seguenti responsabilità: Project Management:...

  • Junior IT User Support

    2 settimane fa

    Provincia di Chieti, Abruzzo, Italia TRISTATE INTERNATIONAL SA A tempo pieno

    Siamo alla ricerca per il nostro reparto IT di Mendrisio di una figura da inserire come “Junior IT User Support” con un contratto iniziale a tempo determinato di 6 mesi. - Fornire Supporto tecnico agli utenti e fornisce una risoluzione delle relative problematiche Rimandando eventualmente i problemi non risolti a un più alto livello di assistenza -...

  • satellite operations engineer

    5 giorni fa

    Abruzzo, Italia TN Italy A tempo pieno

    Social network you want to login/join with:SATELLITE OPERATIONS ENGINEER, Province of L'AquilaClient:LeonardoLocation:Province of L'Aquila, ItalyEU work permit required:YesJob Reference:e920c6cf63e0Job Views:2Posted:20.03.2025Expiry Date:04.05.2025Job Description:Job Description:SATELLITE OPERATIONS ENGINEERTelespazio is looking for a graduate in aerospace...

  • satellite operations engineer

    2 giorni fa

    Abruzzo, Italia TN Italy A tempo pieno

    Social network you want to login/join with:SATELLITE OPERATIONS ENGINEER, Province of L'AquilaClient:LeonardoLocation:Province of L'Aquila, ItalyEU work permit required:YesJob Reference:e920c6cf63e0Job Views:2Posted:20.03.2025Expiry Date:04.05.2025Job Description:Job Description:SATELLITE OPERATIONS ENGINEERTelespazio is looking for a graduate in aerospace...

  • Model Based System Engineer

    3 settimane fa

    Abruzzo, Italia leonardo company A tempo pieno

    Model Based System Engineer page is loaded Model Based System EngineerApply locations IT - L'Aquila time type Full time posted on Posted Yesterday job requisition id R0015409 Job Description: Leonardo è un gruppo industriale internazionale, tra le principali realtà mondiali nell’Aerospazio, Difesa e Sicurezza che realizza capacità tecnologiche...

  • Validation Engineer

    3 settimane fa

    Abruzzo, Italia CAI A tempo pieno

    Position DescriptionWe are now seeking a CQV Engineer to join our growing operations in Italy. The CQV Engineer develops the documentation to support Commissioning, Qualifications, and Validation. These people are responsible for protocol writing and execution, field verification, and development of summary reports at the client site. The role of a CQV...

  • Cys - Security Engineer - Csc

    2 settimane fa

    Schiavi di Abruzzo, Abruzzo, Italia Leonardo A tempo pieno

    Leonardo è un gruppo industriale internazionale, tra le principali realtà mondiali nell'Aerospazio, Difesa e Sicurezza che realizza capacità tecnologiche multidominio in ambito Elicotteri, Velivoli, Aerostrutture, Elettronica, Cyber Security e Spazio.Con oltre 53.000 dipendenti nel mondo, l'azienda ha una solida presenza industriale in Italia, Regno...

  • CYS - Network & Security Engineer - CSC

    5 giorni fa

    Abruzzo, Italia Leonardo Worldwide Corporation A tempo pieno

    CYS - Network & Security Engineer - CSC Job Description:Leonardo è un gruppo industriale internazionale, tra le principali realtà mondiali nell'Aerospazio, Difesa e Sicurezza che realizza capacità tecnologiche multidominio in ambito Elicotteri, Velivoli, Aerostrutture, Elettronica, Cyber Security e Spazio. Con oltre 53.000 dipendenti nel mondo, l'azienda...

  • Advanced Manufacturing Engineer

    3 settimane fa

    Abruzzo, Italia Buscojobs A tempo pieno

    Advanced Manufacturing Engineer - Teramo PlantTeramo EUR 50.000 - 70.000 7 giorni fa Job Description Datalogic is offering an AME HW Test Engineer role, reporting to the AME Manager. He/She will collaborate with the Operations Engineering area.The AME HW Test Engineer supports the Advanced Manufacturing Engineering team, a department that links R&D and...

  • IT Specialist

    2 settimane fa

    Provincia di Teramo, Abruzzo, Italia Premium Personal A tempo pieno

    About OSI As an international company in the food sector, we belong to the globally operating, owner-managed OSI group. We are leaders in the development and manufacture of high-quality products for system catering and food retailing. Our plant Henri van de Bilt in Beuningen is growing and created a new position as IT Specialist (m/w/d) Service &...

  • Cloud Data Engineer

    3 settimane fa

    Abruzzo, Italia ADECCO ITALIA S.p.A. A tempo pieno

    Digital & Technologies, Divisione Specializzata di Adecco, ricerca per inserimento per società Leader nel settore Servizi e Consulenza IT, ambito Cloud & Data, un/una: Cloud Data EngineerRequisiti: Esperienza nel ruolo di almeno 1-3 anni Esperienza in contesti Data Platform (preferibilmente: ambienti cloud) Esperienza nello sviluppo di pipeline ETL...

  • Cloud Data Engineer

    1 settimana fa

    Abruzzo, Italia ADECCO ITALIA S.p.A. A tempo pieno

    Digital & Technologies, Divisione Specializzata di Adecco, ricerca per inserimento per società Leader nel settore Servizi e Consulenza IT, ambito Cloud & Data, un/una: Cloud Data EngineerRequisiti: Esperienza nel ruolo di almeno 1-3 anni Esperienza in contesti Data Platform (preferibilmente: ambienti cloud) Esperienza nello sviluppo di pipeline ETL...

  • STAGE Galileo System Engineer

    3 settimane fa

    Abruzzo, Italia ESYEN A tempo pieno

    Start Your Career in Space Technology Are you passionate about IT infrastructure and eager to gain hands-on experience in a high-tech, mission-critical environment? Do you want to work on one of Europe's most ambitious satellite navigation projects and grow into a System Administrator role? We are looking for a motivated intern to join our team and support...