Guest Experience

Job Description The Guest Experience Supervisor oversees the Guest experience team to deliver exceptional guest services, acting as a liaison between guests and the hotel, and managing various requests like reservations, transportation, and local recommendations.Key responsibilities include handling escalated guest issues, maintaining and exceeding our...

The Guest Experience Supervisor oversees the Guest experience team to deliver exceptional guest services, acting as a liaison between guests and the hotel, and managing various requests like reservations, transportation, and local recommendations. Key responsibilities include handling escalated guest issues, maintaining and exceeding our service standards,...

A leading hospitality company in Florence is seeking a Front Desk Hospitality Agent to provide exceptional guest service.The ideal candidate will have customer service experience, strong problem-solving skills, and the ability to thrive in a fast-paced environment.Responsibilities include guiding guests, handling inquiries, and maintaining cleanliness in...

A luxury hotel chain in Florence seeks a Guest Experience Supervisor responsible for leading the guest experience team. The ideal candidate will have strong leadership skills, be bilingual in English and Italian, and possess at least 2 years of experience in a luxury setting. Duties include providing exceptional guest services, resolving issues, and ensuring...

A luxury hotel chain in Florence seeks a Guest Experience Supervisor responsible for leading the guest experience team. The ideal candidate will have strong leadership skills, be bilingual in English and Italian, and possess at least 2 years of experience in a luxury setting. Duties include providing exceptional guest services, resolving issues, and ensuring...

A leading hospitality company in Florence is seeking a Front Desk Hospitality Agent to provide exceptional guest service. The ideal candidate will have customer service experience, strong problem-solving skills, and the ability to thrive in a fast-paced environment. Responsibilities include guiding guests, handling inquiries, and maintaining cleanliness in...

A leading hospitality company in Florence is seeking a Front Desk Hospitality Agent to provide exceptional guest service. The ideal candidate will have customer service experience, strong problem-solving skills, and the ability to thrive in a fast-paced environment. Responsibilities include guiding guests, handling inquiries, and maintaining cleanliness in...

A luxury hospitality property in Tuscany is seeking a Resident Host to ensure a seamless guest experience through effective communication and service. The ideal candidate will have a background in guest services or call centers, possess strong communication skills in English and Italian, and a passion for luxury hospitality. Responsibilities include managing...

A global hospitality brand is seeking a front desk associate to enhance guest experiences in Florence.You will guide guests through tech-enabled service, handle guest interactions, and support operations.The ideal candidate has experience in hospitality, is service-oriented, and thrives in a dynamic environment.This role offers competitive compensation and...

A global hospitality brand is seeking a front desk associate to enhance guest experiences in Florence. You will guide guests through tech-enabled service, handle guest interactions, and support operations. The ideal candidate has experience in hospitality, is service-oriented, and thrives in a dynamic environment. This role offers competitive compensation...