Automotive Technical And Diagnostic Specialist
4 settimane fa
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization andCompliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Job Description Are you passionate about automotive technology and Electrical Vehicles? Do you enjoy solving complex technical problems and helping others succeed? Are you ready to make a real impact in the automotive world? We’re looking for a Technical Helpdesk Specialist to join our team of experts supporting retailers and independent workshops with diagnostic and repair guidance. This is your chance to be at the heart of automotive innovation, helping technicians deliver outstanding service to customers. You will be responsible for the following: Provide technical support across various systems, focusing on diagnostics and root cause analysis Guide dealers through repair processes and ensure accurate case documentation Own cases from initiation to resolution or escalation, maintaining clear and professional communication Research technical documentation, manuals, and resolution databases to support problem-solving Collaborate with dealer technicians and internal agents to resolve complex technical issues Monitor and manage backlog by following up on open cases Escalate cases when necessary, ensuring all relevant information is included and properly documented Communicate product issues and contribute to continuous improvement initiatives Ensure thorough analysis and complete information before escalating or reassigning cases Support retailer staff by identifying educational needs and filling competence gaps Build strong relationships with retailers and workshop teams to improve service effectiveness Contribute to customer satisfaction by delivering high-quality diagnostic and repair support You will do best in this role, if you have: Degree in automotive technology or equivalent experience Strong knowledge of vehicle mechanics and EV Experience in technical support or workshop-level diagnostics Experience in using diagnostic tools Ability to read technical drawings and interpret measurement data Analytical, organized, and customer-focused Fluency in Italian and English A general automotive diagnostics competence test/evaluation will be part of the recruitment process. Join us in shaping the future of automotive service. Apply now and become a key player in a team that values expertise, collaboration, and customer satisfaction.
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Automotive technical and diagnostic specialist
2 giorni fa
Turin, Italia MSX International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales...
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Automotive Technical and Diagnostic Specialist
7 giorni fa
Turin, Italia MSX International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales...
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Automotive Technical And Diagnostic Specialist
1 settimana fa
Turin, Italia MSX International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization andCompliance; Parts and Accessories Sales...
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Automotive technical and diagnostic specialist
4 giorni fa
Turin, Italia MSX International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales...
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Automotive Technical and Diagnostic Specialist
4 settimane fa
Turin, PIEDMONT, Italy, Provincia di Torino MSX International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales...
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Technical Quality Specialist
3 settimane fa
Turin, Italia Adecco A tempo pienoTechnical Quality Specialist Adecco Financial Services ricerca 3 profili di Specialisti in area Meccanica per gestire un'attività di assistenza tecnica presso una realtà multinazionale del settore Automotive di Torino. Si ricorda l’importanza dell’esperienza nella diagnostica auto e su motori ibridi/elettrici Requisiti: - Diploma di Meccanica o...
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Technical Quality Specialist
3 settimane fa
Turin, Italia Adecco A tempo pienoTechnical Quality Specialist Adecco Financial Services ricerca 3 profili di Specialisti in area Meccanica per gestire un'attività di assistenza tecnica presso una realtà multinazionale del settore Automotive di Torino. Si ricorda l’importanza dell’esperienza nella diagnostica auto e su motori ibridi/elettrici Requisiti: Diploma di Meccanica o simile...
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Technical Quality Specialist
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Technical Quality Specialist
3 settimane fa
Metropolitan City of Turin, Italia Adecco A tempo pienoTechnical Quality Specialist Adecco Financial Services ricerca 3 profili di Specialisti in area Meccanica per gestire un'attività di assistenza tecnica presso una realtà multinazionale del settore Automotive di Torino. Si ricorda l’importanza dell’esperienza nella diagnostica auto e su motori ibridi/elettrici Requisiti: Diploma di Meccanica o simile...
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Automotive Technical Trainer
1 settimana fa
Turin, Italia Altro A tempo pienoPer lo start-up di un nuovo importante progetto siamo alla ricerca di Automotive Technical Trainers da inserire nel Team Automotive Academy. I Trainers si occuperanno dellaprogettazione, organizzazione ed erogazione delle attività di formazione rivolte ai riparatori e rete di assistenza tecnica di un nostro importante cliente leader nel settore...
