Global Training Program Specialist

RequisitiHR Training Specialist Internship Company DescriptionAt Bosch, we care; for you, our business, and our environment.Let’s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch-teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond ‘business’. We’re independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.Job DescriptionWe are looking for a recent graduate who will contribute to achieving and exceeding targets through the following activities:Plan, deliver and monitor training courses/sessions in each phase of the learning process;Relations with trainers and consultants to define course content (verify availablity of instructors and/or suppliers, locations ecc)Support for classroom organization and preparation of needed materials. Possible classroom tutoring (moderation platform)Back Office activities:Creation of training sessions on the management system, registers, and surveys.Monitoring and preparation of documents for funded training (minutes, request for registers, verification with the consultant).Management of materials: ordering classroom materials and managing minimum stock, inventory, and reordering.Archiving all project-related documentation in the designated network folders.Organization and Management of Mandatory Training (safety, compliance & privacy)QualificationsWhat distinguishes you?Education : Graduate/undergraduate student in management HR/DegreeWork style : Excellent communication and interpersonal skills, Autonomy and accuracyExperience and know-how: Familiarity with the MS Office package, particularly Power Point and MS ExcelAdditional InformationAdditional informationBosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability or any other protected class.Internships foresee reimbursement at Bosch Italia. Depending on the level of your education, you will reimbursed with 700/900 euros (gross)/month.Field Training & Standard Specialist WHO WE AREFounded in November 2018 by Matteo and Vittoria, two friends united by the dream of "nourishing the world with positivity and well-being", Poke House is now a global leader in the fast-casual segment specializing in healthy bowls. Passion, dedication, and humility have been the key values from the start that have allowed the company to grow rapidly, first in Italy and then abroad (Spain, France, Portugal, Romania, and the United States).Today we have over 120 stores and an international team of more than 1,000 people , with the goal of offering our customers a positive, healthy experience with strong Californian vibes.OUR VALUESPositivity – We face every challenge with enthusiasm and celebrate every achievement.Be honest, stay humble – We welcome feedback as an opportunity for growth.Think big – We dream big and constantly experiment with new ideas.Work hard with passion – Our success comes from the passion we put into our daily work.Together we win – We are a team: only together we can achieve our goals.To support the company's continuous growth, we are looking for a resource to join the Retail team as a Field Training & Standard Specialist . This role will contribute to the definition, implementation, and monitoring of operational and visual standards for the stores, ensuring consistency, quality, and a customer experience aligned with the Poke House identity.MAIN RESPONSIBILITIES1. Definition and monitoring of brand standardsCreation and implementation of guidelines related to:Look & Feel of the stores (interior and exterior)Functional signage for the customer experienceCompany uniform (consistency with visual identity and hygiene regulations)SOPs (Standard Operating Procedures) and SOSs (Store Operating Standards) for front and back of houseConducting regular audits in stores to verify:Cleanliness and orderCompliance with look & feel and uniform guidelinesDeveloping corrective action plans with Area Managers and Store Managers2. Optimization of operational processesIdentifying opportunities to improve operational efficiency while respecting standardsCollaborating with store teams to implement practical and consistent solutionsMonitoring HACCP and Food Safety software, resolving any issues3. Training and staff developmentOrganizing and conducting training sessions on standards and operating proceduresCollecting feedback through post-training surveysDrafting reports on the costs of the sessionsCollaborating with Store Managers and Area Managers to identify training improvement opportunitiesAnalyzing KPIs and metrics including:Customer reviews (GMB)Mystery shopper rating and NPSSupporting Area Managers in managing:Orders5. Marketing and communication supportSupervising the release and correct display of marketing/communication materials in storesCollaborating with the marketing team to ensure the operational effectiveness of projects6. Special projects and innovationParticipating in research and innovation activities to improve the customer experienceCollaborating with the e-learning team for the implementation of the training platformOrganizing and managing menu reviews with the Product team and the Brand Standard ManagerREQUIREMENTSExperience in the fast-casual/fast-food sector or in managing brand standards and customer experienceAbility to operate in dynamic and high-intensity operating environmentsStrong leadership and communication skillsAttention to detail and ability to manage complex projectsExcellent ability to work independently and in a teamProficiency in English and French (written and spoken)Availability for frequent travelWHAT WE OFFERCompensation and classification commensurate with experienceJoining a high-performance team with a global presenceReal opportunities for growth in a successful international companyDiscounts and benefits dedicated to Poke House employeesThe announcement is aimed at candidates of both sexes (Legislative Decree 198/2006) and people of all ages and nationalities (Directive 2000/78/CE).#J-18808-Ljbffr