Managing Director

Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at are looking for a Managing Director in Italy to take the business into the next phase of growth, leveraging all the assets that are now part of the Toluna group, following the successful acquisition of MetrixLab, and to continue building our successful, harmonized and unified team. This role involves leading the commercial business unit in Italy, to ensure that you and they can grow the local business.ResponsibilitiesBuild a high performing commercial team, who will develop and grow their portfolio of clients. Support them in building strategic account plans and growing the business with their accounts. Mentor, coach and develop all commercial team members, and execute bi-annual reviews for line reports.Manage the local markets pipeline and forecast, ensuring you are delivering growth and delivering on all commercial KPIs that you are set (primarily Bookings & Revenue).Coach all of your commercial team and support them in their development.Actively contribute to driving strategic initiatives within the country to drive business growth.Set the cultural tone and embed the right values within the team.Be active and visible on all large pitches and with the largest accounts. Ensure your team is providing a strong impact into your client’s businesses.Represent the company in external conferences and client partnering thought leadership events.Partner with the Research Director in the market to build a unified culture.Create a company culture that continues to encourage collaboration, trust and unity.Your ProfileFluent in Italian and strong EnglishExtensive commercial experience, selling research and/or platform (ideally both) and delivering sustained and significant growthExtensive experience successfully leading, developing and shaping a teamStrong client network in Italy, with local Italian and global multi-national brands based in ItalyAbility to understand client needs and demands in a research contextHas solid knowledge of research methodology and contentHas excellent interpersonal skills with the ability to develop effective working relationships with both internal partners and external clientsHands-on and proactiveFlexible thinkerEmbodies the values of TolunaWorking from the office 4 days a week minimumOur ValuesActing with Ownership- Demonstrating individual accountabilityBringing a forward mindset- Being action-oriented, bold and entrepreneurialCollaborating with Curiosity- Exhibiting teamwork through togethernessDiscussing openly, committing jointly- Sharing your views openlyEmbracing empathy- Being egoless & caringWhat we OfferAt Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.Join our global team. We welcome big thinking and reward great work.#J-18808-Ljbffr