Operations Coordinator

## Operations Coordinator (Facility & Fleet Support – Tuscany Hub)Applylocations: Tuscany, Italytime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR # Who You Are:Do you love talking to people and have a passion for travel and being active outdoors? Do you have a deep-rooted desire to help others and prepare them for a positive active travel experience of their own? Do you have great attention to detail and you’re comfortable working in a fast-paced environment? If you answered yes to these three questions, we may have an opportunity for youJob Title: Operations Coordinator (Facility & Fleet Support – Tuscany Hub) Location: San Giovanni Valdarno, Tuscany, Italy Reports To: Operations Lead (Tuscany Hub)Job Overview* As a full-time Operations Coordinator (Facility & Fleet Support) at Backroads’ Tuscany Hub, you will play a key role in executing the hands-on operational work that keeps our hub running efficiently.
* This role focuses on facility operations, warehouse execution, and fleet support, ensuring that our vans, trailers, equipment, and workspace are always operational and ready for use.
* You will work closely with the Unit Loads Coordinator and Fleet Coordinator, supporting critical activities such as van preparation, warehouse organization, Unit Load readiness, and facility maintenance.
* If you enjoy hands-on work, problem solving, and being at the center of operational execution in a dynamic environment, this role is a great fit.

Key Responsibilities
Facility & Warehouse Operations
* Maintain a clean, safe, and well-organized warehouse and operational spaces
* Execute daily warehouse activities including staging, storage, and material handling
* Support warehouse organization and continuous improvements to layout and usability
* Assist in maintaining proper storage standards for equipment and operational materialsFleet Operations Support (Hands-On)Perform hands-on fleet-related tasks, including:
* Van racking and unracking
* Trailer inspections and basic maintenance
* Hitch adjustments and vehicle configurations
* Support the onboarding of new vans:
* Picking up vehicles
* Coordinating decals application with external vendors
* Installing racks and preparing vans for operational use
* Ensure vehicles are physically ready and properly configured for Unit Loads and field operationsUnit Load Support
* Assist with preparation and execution of Unit Loads
* Support equipment staging, packing, and warehouse setup
* Assist Field Staff during load days and ensure smooth execution
* Ensure all materials are accessible, organized, and ready for transport
* Facility Maintenance & Improvements
* Perform small repairs and maintenance tasks using basic tools
* Identify and address facility issues proactively
* Support implementation of facility improvements and upgrades
* Work with external contractors when needed for small projectsSeasonal Operations (EOSM & Peak Periods) Support End-of-Season Maintenance (EOSM), including:
* Equipment handling and organization
* Facility reset and preparation for the next season
* Assist with seasonal transitions and operational readinessCollaboration & Team Support
* Work closely with Operations Coordinators and OpX team to support daily operations
* Contribute to a positive and efficient team environment
* Provide flexible support across operational priorities as neededQualifications
* Operations

Experience:
1–3 years in warehouse, logistics, facility operations, or similar hands-on roles preferred
* Hands-On

Skills:
Comfortable with physical work, basic tools, and practical problem solving
* Driving

Skills:
Valid driver’s license; confident driving vans and handling trailers
* Practical Mindset: Reliable, proactive, and solution-oriented when facing operational challenges
* Organization: Able to manage tasks, keep spaces organized, and maintain operational standards
* Communication: Fluent English required; Fluent Italian preferred
* Physical

Requirements:
Able to lift up to 50 lbs and perform physically demanding tasksAbout Backroads:At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.Why Backroads:At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be