Europe Service Engineer
4 settimane fa
Europe Service Engineer (Health Medical Equipment) – Samsung ItaliaJoin to apply for theEurope Service Engineer (Health Medical Equipment)role atSamsung Italia . Get AI-powered advice on this job and more exclusive features. Position Summary Why join us: Our mission is to make a difference in people’s lives. We strive for excellence and understand that it’s our people who make it possible. If you want to be part of innovation, join us and discover your potential. ResponsibilitiesProvide technical assistance to local and European HME customers directly or through certified Service Partners. Ensure the required level of customer satisfaction by implementing the most efficient Service strategies and processes. Provide direct assistance to the customer where needed, remotely or directly on site. Provide equipment installation to the customer where needed, directly on site. Support the European Service network dedicated to customers and partners. Manage NPI (New Product Introduction) closely liaising with HQ and preparing documentation and training when needed. Train European Service partners, Corporate dealers according to the Company’s service strategy. Ensure that European Service networks perform accordingly to the required standards (quality, customer satisfaction, costs, etc.), implementing and monitoring performance KPIs. Propose and implement corrective actions and improvements of Service procedures and task flows. Ensure that the customer claim is efficiently taken care of through the different levels of service escalation and screening (call centre / Service partners / direct assistance). Produce the required Service reporting to HQ and to local management. Communicate with HME European sales in order to provide the customer with an integrated, high quality service, and to improve the overall customer satisfaction. Skills and QualificationsEducational Background: High School, Bachelor. Professional Background: 3-5 years’ specific experience in XRay/CT modality. Computer Knowledge: Very good MS Office tools. Language Knowledge: Very good spoken and written Italian and English. Travel: 80% Europe and domestic; international transfers may occur. Other skills: Project management, problem solving, multi-tasking management. Starting Date:October/November BenefitsHybrid working Access to discounts on a wide range of Samsung products Wellness and well-being benefits Training portals Tickets Restaurant We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status. Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here:
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Europe Service Engineer
18 ore fa
Milan, Italia Altro A tempo pienoEurope Service Engineer (Health Medical Equipment)Position SummaryOur mission is to make a difference in people's lives. We are inspired by what people want to accomplish in their lives and strive to create products that give new possibilities. This is what drives our innovations. That's why we strive for excellence, and we understand that it's our people...
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Remote Field Support Engineer – Cytogenetics
2 settimane fa
Milan, Italia Altro A tempo pienoA leading laboratory automation company based in Italy is seeking a qualified Field Support Engineer for remote and on-site support of customer cytogenetic laboratories. The role involves significant travel throughout Italy and Europe, providing maintenance and assistance with automated sample-preparation devices. Candidates must have a technical...
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Field Service Engineer
1 settimana fa
Italy - Milan, Italy - Bologna, Italy - Verona Sungrow Europe A tempo pieno 45.000 € - 75.000 € all'anoYour mission Hey there and welcome to your new Opportunity with usBeing Field Service Engineer (FSE) in Italy (possible locations Verona/ Milan/ Bologna/ or nearby areas) is an exciting task since you are the superhero our clients need. You know what do not hesitate to directly speak with them as if they would setup of our solutions will satisfy their...
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Milan, Italia Altro A tempo pienoA leading technology company in Milan is seeking a Europe Service Engineer to provide assistance to customers and support the European Service network. Ideal candidates will have 3-5 years of experience in XRay/CT modality and strong project management skills. Responsibilities include equipment installation, training of European Service partners, and...
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Field Service Engineer
6 giorni fa
Milan, Italia Altro A tempo pienoJoin the team as aField Service Engineer - Italy (Verona)atSungrow Europe . This role supports our customers in Italy (Verona, Milan, Bologna, and surrounding areas) by delivering on‑site installation, commissioning, repair, maintenance, and upgrade services for solar and storage solutions.ResponsibilitiesTake ownership of dispatched customer...
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Field Service Engineer
2 settimane fa
Milan, Italia Altro A tempo pienoJoin the team as a Field Service Engineer - Italy (Verona) at Sungrow Europe . This role supports our customers in Italy (Verona, Milan, Bologna, and surrounding areas) by delivering on‑site installation, commissioning, repair, maintenance, and upgrade services for solar and storage solutions.ResponsibilitiesTake ownership of dispatched customer...
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Medical Field Service Engineer
5 giorni fa
Milan, Italia Altro A tempo pienoUn'azienda italiana di dispositivi medici è alla ricerca di un FIELD SERVICE ENGINEER. La figura selezionata si occuperà della manutenzione e riparazione di apparecchiature medicali, fornendo anche supporto clinico agli utilizzatori. Richiesta esperienza in manutenzione elettrica/elettronica e buona conoscenza dell'inglese. Offriamo assunzione con...
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Field Support Engineer – Opportunity in Italy
1 settimana fa
Milan, Italia Altro A tempo pienoField Support Engineer – Opportunity in Italy (Europe)Join a global leader in advanced diagnostic technologies!Who We AreADS Biotec is a worldwide leader in the production of automation instruments for cytogenetic analysis. We partner with top-tier hospitals and clinical laboratories across Europe, the United States, and Japan. Our European support team,...
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SENIOR SERVICE PLATFORM ENGINEER
4 settimane fa
Milan, Italia Altro A tempo pienoGrafton ICT è alla ricerca di un SENIOR SERVICE PLATFORM ENGINEER per l’azienda FASTWEB + VODAFONEResponsabilitàIn qualità di Senior Service Platform Engineer per la funzione Service Platforms del Team Technology le tue attività e responsabilità saranno le seguenti:Definire i requisiti delle tecnologie e delle architetture assegnate (es. DHCP, radius,...
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Senior Service Platform Engineer
4 settimane fa
Milan, Italia Altro A tempo pienoGrafton ICT è alla ricerca di un SENIOR SERVICE PLATFORM ENGINEER per l’azienda FASTWEB + VODAFONEIn qualità di Senior Service Platform Engineer per la funzione Service Platforms del Team Technology le tue attività e responsabilità saranno le seguenti :Definire i requisiti delle tecnologie e delle architetture assegnate (es. DHCP, radius, DNS Voice...
