Sr. Field Support Engineer, eero
3 settimane fa
Job ID: | Amazon.com Services LLC At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work—through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We’re working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud. We are seeking a Sr. Field Support Engineer to join our team of existing Network Support Engineers (NSE) across the country. NSE’s investigate customer and fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE’s are the first line of support when it comes to identifying issues that can impact the customer experience, and this role will ensure we are meeting our commitments to customers across the globe. Key job responsibilities as an expert on networking, fleet monitoring, customer support practices. Handle complex network issues, serving as the escalation point of contact for, IT staff, MSPs, and residential installations. Visit customer and partner locations – mapping new installations, troubleshooting, repairing, and installing complex network solutions (50‑75% travel). Work collaboratively with stakeholders across the organization, acting as the Voice of the Customer when making technical recommendations. Investigate customer contacts, drilling into unique and complex networking issues to support T1, T2, and T3 Agents. Be part of the on‑call roster and handle incidents. Travel domestically and internationally (
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Senior Field Network Engineer — Travel
3 settimane fa
WorkFromHome, Italia Amazon A tempo pienoA leading technology company is seeking a Sr. Field Support Engineer to troubleshoot complex networking issues and provide customer support. This role involves significant travel to customer sites for installations and repairs. The ideal candidate has over 3 years of engineering experience with a solid understanding of network design and customer support...
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Field Support Engineer – Opportunity in Italy
2 settimane fa
WorkFromHome, Italia ADS BIOTEC INC A tempo pienoField Support Engineer – Opportunity in Italy (Europe) Join a global leader in advanced diagnostic technologies! Who We Are ADS Biotec is a worldwide leader in the production of automation instruments for cytogenetic analysis. We partner with top-tier hospitals and clinical laboratories across Europe, the United States, and Japan. Our European support...
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Field Support Engineer
2 settimane fa
WorkFromHome, Italia ADS BIOTEC INC A tempo pienoA global leader in diagnostic technologies is seeking a Field Support Engineer based in the Milan area. This hybrid role involves delivering top-quality technical support to European customers, performing maintenance and repairs, and managing travel within Italy and Europe. The ideal candidate has experience in biomedical or mechanical fields and fluency in...
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Remote Field Support Engineer – Cytogenetics
3 settimane fa
WorkFromHome, Italia ADS BIOTEC INC A tempo pienoA leading manufacturer of lab automation instruments is seeking a Field Support Engineer based in Italy. This remote position will involve providing vital customer support to cytogenetic laboratories across Europe, including emergency repairs and maintenance visits. Travel throughout Italy and other European countries is essential. Candidates should have a...
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Remote Field Support Engineer – Cytogenetics
3 settimane fa
WorkFromHome, Italia ADS BIOTEC INC A tempo pienoA leading laboratory automation company based in Italy is seeking a qualified Field Support Engineer for remote and on-site support of customer cytogenetic laboratories. The role involves significant travel throughout Italy and Europe, providing maintenance and assistance with automated sample-preparation devices. Candidates must have a technical...
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Hybrid Field Support Engineer – Biotech
2 settimane fa
WorkFromHome, Italia ADS BIOTEC INC A tempo pienoA leading biotechnology firm is seeking a Field Support Engineer in Italy. This role involves delivering high-quality technical support to customers across Europe. You will handle maintenance, emergency repairs, and necessary upgrades, while working closely with the European team. Ideal candidates should have 2+ years of relevant technical experience and...
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Dairy Tech Field Service Engineer
4 settimane fa
WorkFromHome, Italia ITEX A tempo pienoA leading dairy technology firm in Italy is seeking a Field Service Engineer responsible for the installation, maintenance, and support of dairy technology systems. The role requires strong technical problem-solving skills and a customer-oriented approach. Ideal candidates will have experience with agricultural equipment, offering competitive salaries and...
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Field Support Engineer – Opportunity in Italy
2 settimane fa
WorkFromHome, Italia ADS BIOTEC INC A tempo pienoJoin a global leader in advanced diagnostic technologies! Who We Are ADS Biotec is a worldwide leader in the production of automation instruments for cytogenetic analysis. We partner with top-tier hospitals and clinical laboratories across Europe, the United States, and Japan. Our European support team, headquartered in the UK with technicians located...
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Automation Field Engineer
3 settimane fa
WorkFromHome, Italia Fives Intralogistics A tempo pienoJoin to apply for the Automation Field Engineer role at Fives Intralogistics 6 days ago Be among the first 25 applicants Join to apply for the Automation Field Engineer role at Fives Intralogistics Get AI-powered advice on this job and more exclusive features. Fives OTO Spa è un’azienda leader specializzata nella progettazione, costruzione ed...
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Travel-Heavy Field Service Engineer: Dairy Tech Support
4 settimane fa
WorkFromHome, Italia ITEX A tempo pienoA leading dairy technology company based in Italy is seeking a Field Service Engineer to handle installation and maintenance of advanced dairy technology systems. The role includes providing technical support both remotely and onsite, requiring significant travel throughout the EU. Candidates should have strong problem-solving skills and a customer-oriented...