Head of UX/UI

Accountabilities

• Lead, manage, and mentor the existing design team, establishing high standards for design quality, process, collaboration, and delivery.
• Run regular design critiques and provide clear, actionable feedback that strengthens individual capabilities and creates a consistent quality bar across the team.
• Own and continuously improve the design process, including project scoping, reviews, collaboration, handoff, and measurement.
• Define future design-team structures, roles, and hiring needs, including portfolio evaluation and recruitment as the organization scales.
• Act as a key connection point between Design, Product, and Engineering, representing user needs and ensuring design decisions are understood and incorporated into product planning.
• Remain hands‑on as an individual contributor, personally leading the most complex and highest‑leverage design initiatives.
• Own the UX/UI vision across the full product, from early concepts and wireframes through high‑fidelity designs and engineering‑ready specifications.
• Design experiences for multiple user groups with distinct needs, mental models, and goals, ensuring each workflow remains intuitive, efficient, and engaging.
• Build and maintain a scalable Figma‑based design system, including design tokens, components, variables, and reusable patterns.
• Own the design‑to‑engineering handoff process, providing sufficiently detailed specifications to ensure accurate implementation.
• Lead user research and usability testing to understand real user behavior and translate insights into meaningful product improvements.
• Identify friction points proactively and design solutions that improve usability, adoption, engagement, and task completion.
• Track and communicate the business impact of design, using product and user metrics to prioritize initiatives and demonstrate the value of UX/UI.
• Balance team leadership and individual design execution as equally important parts of the role.

Requirements

• 6+ years of professional UX/UI or product design experience, ideally within B2B SaaS environments.
• At least 2 years of experience leading or managing a design team in a fast‑paced, small‑team, or high‑growth environment.
• Demonstrated ability to simultaneously lead designers and personally deliver high‑quality product design work.
• Strong portfolio showcasing end‑to‑end product design, with experience in complex workflows, enterprise tools, multi‑sided platforms, or similarly sophisticated products preferred.
• Expert‑level proficiency in Figma, including design systems, design tokens, component libraries, variables, prototyping, and engineering handoff.
• Experience designing for multiple user types with different goals, workflows, and mental models.
• Proven ability to lead user research, synthesize findings, and translate research insights into practical design decisions.
• Comfortable defining, monitoring, and using design and product metrics such as adoption, engagement, and task completion to guide priorities.
• Strong interaction and visual design skills, combined with a strategic approach to product experience.
• Collaborative and confident communicator who can advocate for a clear design perspective while incorporating relevant input from others.
• Comfortable operating in an environment where priorities shift quickly and decisions sometimes need to be made with incomplete information.
• Highly autonomous, proactive, and comfortable taking ownership from problem definition through delivery.
• Exceptional written and spoken English.

Benefits

• Competitive salary and benefits package.
• Opportunity to own the UX/UI function within a profitable, rapidly growing SaaS environment.
• Leadership responsibility combined with substantial hands‑on product design work.
• Direct influence over product, design, and engineering decisions.
• Opportunity to build and evolve a scalable design system while the product continues to expand.
• Exposure to complex, multi‑sided product experiences rather than purely marketing or landing‑page design.
• Close collaboration with founders and senior product and engineering leadership.
• High degree of ownership and autonomy within a small, high‑impact team.
• Fast‑moving environment that values speed, design craft, accountability, and execution.
• Opportunity to shape the future of AI‑enabled partnership technology.
• Professional growth opportunities as the design organization and product scale.