Customer Success Manager Needed
3 settimane fa
Customer Success Manager (Account Management Focus) Remote – Full Time Are you a strong Account Manager who knows how to own client relationships, drive retention, and deliver results in a fast-paced creative environment? Do you thrive on structure, communication, and long-term client success? Then you might be the Customer Success Manager we’re looking for at ContentJet . About ContentJet ContentJet is a global UGC production company powering high-performance ad creatives for mobile apps, SaaS brands, and fast-scaling e-commerce companies. We combine human creativity, AI-powered production, and strategic testing frameworks to deliver content that performs. Our team spans 14+ countries and works with top brands across TikTok, Meta, and paid social. The Role: Client Ownership + Retention + Growth This role is ideal for someone with Account Management experience who wants to go beyond check-ins and reporting. You’ll own client accounts from onboarding through delivery, retention, and growth. You’ll work cross-functionally with Creative Directors, Production Managers, and Editors to keep projects moving—and ensure clients get results worth renewing for. What You’ll Do Manage and grow a portfolio of client accounts Lead onboarding, weekly check-ins, and performance review calls Act as the single source of truth for client goals, priorities, and deliverables Keep production aligned with client expectations and strategy Proactively identify risks, manage challenges, and solve problems before they accelerate Ensure on-time delivery through strong project communication Translate client feedback into clear tickets and actionable briefs Present creative updates and campaign insights with clarity and confidence Drive retention by delivering exceptional client experience and strategic value Identify upsell/cross-sell opportunities and expand accounts Who You Are 2–4 years experience in Account Management or Customer Success Agency experience is a big advantage (creative, media, UGC, or influencer marketing) Strong communication—clear, confident, and professional Excellent at managing multiple accounts and priorities You own client outcomes—not just tasks Calm under pressure, solution-oriented mindset Fluent in English (Spanish or French is a big bonus) Familiar with production workflows, UGC, and content strategy is a plus Tools You’ll Use Monday.com Slack Google Suite CRM tools (HubSpot/Pipedrive a plus) Loom Notion Compensation + Growth Base Salary: $25,000–$30,000 USD/year Performance Bonuses: 10–20% Career Path: Senior CSM → Lead CSM → Head of Customer Success Remote Role – work from anywhere High ownership – real impact on client growth and retention Why Join ContentJet Fast-growing company with elite performance standards Work directly with international brands and high-growth startups Be part of a creative-driven environment (UGC + AI + paid social) Work with an ambitious, no-drama, high-speed culture #J-18808-Ljbffr
-
Customer Success Manager Needed
2 settimane fa
Italia Remotely A tempo pienoCustomer Success Manager (Account Management Focus) Remote – Full Time Are you a strong Account Manager who knows how to own client relationships, drive retention, and deliver results in a fast-paced creative environment? Do you thrive on structure, communication, and long-term client success? Then you might be the Customer Success Manager we're looking...
-
Customer Success Manager
4 settimane fa
Italia RealAdvisor A tempo pienoDiventa Customer Success Manager – RealAdvisor Italia Unisciti a RealAdvisor , la piattaforma immobiliare all'avanguardia che attira milioni di visitatori ogni anno. Fondata nel 2017, ci impegniamo a rivoluzionare il mercato immobiliare, rendendolo più trasparente ed efficiente. La nostra interfaccia integrata connette in modo fluido acquirenti, venditori...
-
Customer Success Manager
14 ore fa
Italia Spoki A tempo pienoAbout Us Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built...
-
Customer Success Manager
6 ore fa
Italia Spoki A tempo pienoAbout Us Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built...
-
Customer Success Manager
1 settimana fa
Italia Pentera A tempo pienoMust be based in Italy Must speak Italian, Spanish and English - native level *Please send your resume in English Accelerate Your Career in Cybersecurity As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of...
-
Customer Success Manager
1 settimana fa
Italia Pentera A tempo pieno 60.000 € - 120.000 € all'anoMust be based in Italy. Must speak Italian, Spanish and English at a fluent level.*Please send your resume in English Accelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of...
-
Customer Success Manager
4 settimane fa
Italia Meridionale RealAdvisor A tempo pienoDiventa Customer Success Manager – RealAdvisor Italia Unisciti a RealAdvisor, la piattaforma immobiliare all'avanguardia che attira milioni di visitatori ogni anno. Fondata nel 2017, ci impegniamo a rivoluzionare il mercato immobiliare, rendendolo più trasparente ed efficiente. La nostra interfaccia integrata connette in modo fluido acquirenti, venditori...
-
Customer Success Manager
3 settimane fa
Italia Meridionale RealAdvisor A tempo pienoDiventa Customer Success Manager – RealAdvisor Italia Unisciti a RealAdvisor , la piattaforma immobiliare all'avanguardia che attira milioni di visitatori ogni anno. Fondata nel 2017, ci impegniamo a rivoluzionare il mercato immobiliare, rendendolo più trasparente ed efficiente. La nostra interfaccia integrata connette in modo fluido acquirenti, venditori...
-
Customer success manager
2 settimane fa
Italia Meridionale RealAdvisor A tempo pienoDiventa Customer Success Manager – Real Advisor Italia Unisciti a Real Advisor, la piattaforma immobiliare all'avanguardia che attira milioni di visitatori ogni anno. Fondata nel 2017, ci impegniamo a rivoluzionare il mercato immobiliare, rendendolo più trasparente ed efficiente. La nostra interfaccia integrata connette in modo fluido acquirenti,...
-
Customer Success Manager
6 giorni fa
Italia cyberu A tempo pieno 100.000 € - 150.000 € all'anoWe're looking for a This role is Hybrid, ItalyThe Customer Success Manager (CSM) is responsible for supporting the client's adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solutions. The CSM is introduced to the client during the implementation process and becomes the primary "face" to the client as implementation is...
