Roma _ Client Advisor

1 giorno fa
lazio, lazio, Italia Hublot Tempo pieno 48 € Contratto

For our Boutique in Rome , we are looking for a full-time Client Advisor.

She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.

Key Responsibilities

  • - Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of history and heritage
  • - Assist customers accordingly with selling ceremony
  • - Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
  • - Ensure the achievement of the Store goals, enhancing and developing the busi
  • business
  • - Build and strengthen relationships with customers by developing CRM and Clienteling strategies
  • - Build strong team collaborations
  • - Contribute to maintain the visual display of the products in accordance with visual guidelines
  • - Help ensuring the products replenishment and physical inventory of merchandise
  • - Be confident with cashier procedures and after sales management
  • - Follow Company grooming, accordingly with the Company's standards and policies

Key Requirements

  • -Deep passion for fashion and luxury
  • -Experience in a similar role within fashion and luxury retail companies
  • -Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude
  • -Comfortable in client face activities and clienteling
  • -Ability to adapt to different customers
  • -Team-playing aptitude
  • -Understanding of Retail
  • - KPIsDigital Ability
  • -Ability to work in a dynamic environment
  • -Fluent in English, a second language will be considered a plus

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Retail Apparel and Fashion

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