Work in Portugal Customer OperationsItalian Market

1 giorno fa

Monza, Italia Cross Border Talents A tempo pieno

We are looking for Italian-speaking talents who want to build a career in Customer Operations & International Support while working in a diverse multicultural environment in Lisbon. Position: Operations Customer ExpertLocation: Lisbon PortugalMarket: Italian-Speaking Your Main Responsibilities As part of the Customer Service Operations team you will: Respond to customer requests via email chat contact forms and calls Handle support tickets related to general queries refunds or incomplete services Call users to speed up case resolution and improve communication Perform back‑office tasks that may involve outbound calls Conduct outbound calls to promote products collect feedback and support customer success Maintain accurate records using CRM tools Achieve performance goals and respect deadlines Provide operational feedback and elevate cases when needed Salary Package With & Without Accommodation Option 1 With Apartment (Company Housing Included) Total Gross Cash Compensation: 1050 / month Includes: Base salary Monthly holiday & Christmas allowances Meal allowance (7 per working day) Apartment benefit‑in‑kind (200 declared on payslip tax‑free until 31/12/2026) Health insurance from day one Potential productivity bonus (performance‑based) Option 2 Without Apartment (You Arrange Your Own Housing) Total Gross Cash Compensation: / month Includes: Higher base salary (no apartment benefit) Monthly holiday & Christmas allowances Meal allowance Health insurance from day one Potential productivity bonus (performance‑based) Training Information Schedule: 8 hours/day Training content includes system onboarding customer management product training & on‑the‑job practice Training allowance: 42.72 per day Payment is made only if training is fully completed Working Conditions 40 hours/week 1 hour lunch break 22 vacation days per year Italian holidays apply If you work on a Portuguese public holiday you receive a compensation day Office located near Oriente / Moscavide stations (easy access by metro bus train) Why Portugal A multicultural lifestyle sunny climate international work environment career growth opportunities and a great work‑life balance. Want to apply or learn more Feel free to message me Key Skills Microsoft Access,SQL,Analysis Skills,Microsoft Powerpoint,Securities Law,Data Mining,Investment Banking,Market Research,Microsoft Excel,Visual Basic,Bloomberg,Data Analysis Skills Employment Type : Full TimeExperience: yearsVacancy: 1 #J-18808-Ljbffr

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    monza, Italia Cross Border Talents A tempo pieno

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