Front Office Manager
2 giorni fa
Mangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle. Reflecting our commitment to excellence and international recognition, two of our resorts proudly belong to the prestigious Autograph Collection by Marriott, while one is part of the refined Curio Collection by Hilton. On the southeastern coast of Sicily, nestled between the blue of the Mediterranean Sea and centuries-old olive groves, Costa Ragusa comes to life with two unique experiences: an exclusive 5-star resort and a charming village that embodies authentic allure . We are seeking a Front Office Manager (FOM) to join our team at the property located in Ragusa for the upcoming 2026 season. The ideal candidate leads our reception team and ensure exceptional guest experience at Mangia’s. The role involves planning daily operations, supervising staff, handling guest requests, and driving service excellence. Key Responsibilities Planning Front Office operations based on occupancy forecasts Supervises Front Office team and ensures service standards Handles guest requests, complaints, and feedback directly Communicates guest needs across departments to ensure resolution Authorizes spending limits, room credits, and department budgets Participates in recruitment, training, and performance reviews Promotes upselling and cross-selling to boost revenue Leads internal meetings and attends cross-departmental sessions Monitors costs, revenue, and financial performance of the Rooms division Reviews performance reports and KPIs Works toward guest satisfaction targets and review score goals Requirements Proven experience in luxury hospitality, preferably in 5-star hotels Strong knowledge of front office operations and guest service standards Proficiency in Opera PMS and other hotel management systems Leadership skills and ability to manage and motivate a team Excellent communication and interdepartmental coordination abilities Fluency in English; additional languages are a plus Problem-solving attitude and attention to detail What we offer Seasonal Contract Meals provided Career growth opportunities within the company Dynamic and collaborative work environment Ongoing training and access to professional development courses #J-18808-Ljbffr
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Front Office Manager
2 giorni fa
Catania, Italia NEXTCHEM A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Front Office Manager
2 giorni fa
catania, Italia NEXTCHEM A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Front Office Manager
1 giorno fa
Catania, Italia Nextchem A tempo pienoMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian...
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Luxury Front Office Manager – Seasonal Role
1 giorno fa
Catania, Italia Nextchem A tempo pienoA leading hospitality brand is seeking a Front Office Manager to join their team at a property in Ragusa, Sicily, for the **** season.The role involves leading the reception team to ensure exceptional guest experiences while managing front office operations.The ideal candidate will have proven luxury hospitality experience, excellent leadership skills, and...
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Luxury Front Office Manager – Seasonal Role
2 giorni fa
Catania, Italia NEXTCHEM A tempo pienoA leading hospitality brand is seeking a Front Office Manager to join their team at a property in Ragusa, Sicily, for the 2026 season. The role involves leading the reception team to ensure exceptional guest experiences while managing front office operations. The ideal candidate will have proven luxury hospitality experience, excellent leadership skills, and...
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Luxury Front Office Manager – Seasonal Role
2 giorni fa
Catania, Italia NEXTCHEM A tempo pienoA leading hospitality brand is seeking a Front Office Manager to join their team at a property in Ragusa, Sicily, for the 2026 season. The role involves leading the reception team to ensure exceptional guest experiences while managing front office operations. The ideal candidate will have proven luxury hospitality experience, excellent leadership skills, and...
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Addetto/a Front Office
2 settimane fa
Catania, Sicilia, Italia Alternative Distribution A tempo pienoAzienda specializzata nell'erogazione di servizi organizzativi e amministrativi per imprese seleziona una risorsa da inserire nel Front Office, con ruolo di accoglienza clienti e supporto alle attività di segreteria.Attività principali:Accoglienza clienti e visitatori, gestione del front desk e delle comunicazioni in entrataRispondere a telefonate e email,...
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Personale Front Office
2 settimane fa
Catania, Italia GiGroup H-5535 A tempo pienoPersonale Front Office - Reception Luogo di lavoro: Caltagirone"Diventa il cuore della nostra accoglienza!" Noi di GiGroup, cerchiamo per Mangia’s Hotels and Resorts, nuova apertura Costa Ragusa Borgo and Resort: PERSONALE FRONT OFFICE - RECEPTION- STAGIONE ESTIVA 2026 Mangia’s Resorts, marchio di Aeroviaggi S.P.A., offre esperienze di lusso autentico...
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Personale Front Office
1 settimana fa
Catania, Italia Gigroup H-5535 A tempo pienoPersonale Front Office - Reception Luogo di lavoro: Caltagirone"Diventa il cuore della nostra accoglienza!"Noi di GiGroup, cerchiamo per Mangia's Hotels and Resorts, nuova apertura Costa Ragusa Borgo and Resort: PERSONALE FRONT OFFICE - RECEPTION- STAGIONE ESTIVA **** Mangia's Resorts, marchio di Aeroviaggi S.P.A., offre esperienze di lusso autentico nel...
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Impiegato/a Front Office
2 settimane fa
Catania, Italia My Ceviche A tempo pienoAzienda commerciale impegnata nella consulenza ricerca un/a addetto/a front office. Mansioni: - Accogliere clienti ed interviene spontaneamente in loro aiuto - Indirizzare il cliente al venditore più adeguato al tipo di gusto - Gestire gli appuntamenti - Gestire e organizzazione documenti amministrativi e contrattuali Requisiti: - Buona capacità di...
