Business Development Manager, Attraction Partnerships

Business Development Manager, Attraction Partnerships (Southern Europe - Italy & Greece)(MJ )

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Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have six Customer Service Centres for Trip.com , established in Japan, Korea, the UK, Thailand, Malaysia, and the Philippines, providing 24/7 customer service in 35 different languages.

We have more than 30,000 employees scattered across 50 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspires to deliver the perfect trip at the best price for every traveller.

Build and grow Trip.com's attraction partnerships business across Southern Europe, with Italy and Greece as the priority markets. The role owns the full partner lifecycle - from market mapping and acquisition through contracting, onboarding, performance growth, and renewal - securing competitive products, pricing, inventory, and joint marketing plans that generate incremental GMV and strengthen Trip.com's position in Attractions and Tours.

Why This Role:

• Shape Trip.com's attraction supply and commercial strategy in Southern Europe, with ownership of two priority tourism markets: Italy and Greece.
• Build senior relationships with leading attractions, museums, cultural landmarks, theme parks, tours, activities, and tourism stakeholders.
• Own measurable growth from partner acquisition and activation through GMV expansion, strategic account development, and renewal.

In this Role, you’ll:

Market Strategy and Partner Acquisition

• Develop market plans and a qualified partner pipeline for Italy and Greece, while identifying selective expansion opportunities across Southern Europe.
• Acquire high-potential attractions and tour operators, prioritizing partners and products that strengthen destination coverage, customer choice, and commercial performance.
• Lead commercial proposals and contract negotiations covering rates, commissions, pricing, inventory, availability, settlement, service levels, marketing support, and renewal terms.

Key Account Growth and Renewal

• Own relationships with strategic partners through regular reporting, senior stakeholder engagement, joint business reviews, and disciplined renewal planning.
• Improve product breadth, price competitiveness, inventory availability, content quality, cancellation terms, conversion, and distribution performance across priority accounts.
• Develop joint business and marketing plans with key partners, including promotions, merchandising, seasonal campaigns, and destination-led growth initiatives.

Partner Onboarding and Cross-functional Delivery

• Coordinate Operations, Product, Technology, Finance, Legal, and Marketing to deliver efficient contracting, connectivity, content setup, product onboarding, and launch readiness.
• Resolve commercial and operational issues quickly, maintain partner satisfaction, and ensure reliable product
• distribution and a strong customer experience after launch.

Ecosystem and Market Development

• Build relationships with tourism boards, ticketing and booking systems, destination organizations, industry associations, and other strategic ecosystem partners.
• Track market trends, competitor activity, pricing, and emerging attraction models; translate insights into new partnerships, commercial projects, and market-share opportunities.

What you'll Need to Succeed:

Must Have:

• At least 3 years of B2B sales, business development, key account management, or strategic partnership experience in attractions, tours and activities, OTAs, travel technology, ticketing, or tourism.
• Proven success acquiring and growing attraction, venue, or tour-operator partnerships through complex, multi-stakeholder sales and contract cycles.
• Fluent English plus native or full professional proficiency in Italian or Greek, with the ability to operate effectively across both priority markets.
• Strong commercial judgment and negotiation skills, with the ability to manage GMV, pricing, inventory, conversion, account plans, and partner economics using data.
• Highly organized, resilient, and relationship-driven; comfortable owning both new business development and long‑term account growth in a fast‑paced, multicul