Technical Support
4 giorni fa
At 2hire we are creating the next generation platform to connect and control all vehicles remotely.Already present in 3 continents, more than 15 countries, and with thousands of vehicles in our platform, we are looking for a Technical Support able to handle her own workload independently in a constantly changing environment.Core responsibilitiesYou will work closely with our customers and developers to solve the most complex issues. You will also help build out processes to manage tasks from report to completion. You will problem solve with our technical teams and write down documentation and reports useful to improve 2hire’s products.In this role you willWork closely with our customers providing white-glove support to solve the most challenging support interactions;Work cross-functionally across Engineering and Product to build processes and manage issues;Manage key performance metrics and targets defined within the Product Team;Create and maintain internal knowledge libraries and contribute to the creation of user-facing content and guides;Categorize and analyze reported tickets in order to understand where the problems are, and where to work to improve our products.What you’ll needHaving at least 2+ years of experience working as technical support, technical account manager, partner engineering or similar role is a plus;Effective time management including the ability to multitask, organize, and prioritize;Strong written and verbal communication skills (English and Italian) and can work with both technical and non-technical audiences;Strong analytical, debugging, and problem-solving skills;Ability to work under pressure and remain focused, confident, and professional;Ability to collaborate effectively with peers and across teams that are located in multiple offices;Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges.What we offerFast growing and highly technological environment;Spend time with highly skilled and motivated people;Never stop learning We’d be happy to support you in your personal growth, with books and conferences to expand or refine your skill set;Work at scale and with international reach in a rapid takeover of the next city, country or continent;Competitive salary commensurate with experience;Budget to set up your workstation;Grows with a team where expertise is shared and feedback is encouraged.APPLYSend us your applicationFirst Name*Last Name*Email address*Upload your CV*Reference interview (N.B.: leave us the name of someone we can get in contact with to get to know you better from an external source)#J-18808-Ljbffr
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Technical Project Lead
7 giorni fa
Giuliano di Roma, Italia NewSpace Technical A tempo pienoTechnical Project Lead – Optical Communications (Space Systems)Location: Vicenza, Italy (Relocation support available)Employment Type: Full-Time | HybridIntroductionThis is an exceptional opportunity for a highly capable Technical Project Lead to take a central role in the development of next‑generation optical communication systems for space...
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BMC Helix Support
4 giorni fa
giuliano di roma, Italia Müller`s Solutions A tempo pienoMüller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive...
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BMC Helix Support
4 giorni fa
giuliano di roma, Italia Müller`s Solutions A tempo pienoMüller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive...
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Senior Technical After-Sales Support Engineer
4 giorni fa
Giuliano di Roma, Italia Claypaky A tempo pienoRole OverviewA leading consumer services company in Seriate is seeking a Technical After Sales Support professional. This full‑time position is crucial for maintaining customer satisfaction through effective communication and technical support.ResponsibilitiesManaging technical support requestsProviding after‑sales assistanceCollaborating with...
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Senior Technical After-Sales Support Engineer
4 giorni fa
giuliano di roma, Italia Claypaky A tempo pienoRole OverviewA leading consumer services company in Seriate is seeking a Technical After Sales Support professional. This full‑time position is crucial for maintaining customer satisfaction through effective communication and technical support.ResponsibilitiesManaging technical support requestsProviding after‑sales assistanceCollaborating with...
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Giuliano di Roma, Italia Claypaky A tempo pienoA leading consumer services company is seeking a Technical After Sales Support professional in Rome, Italy. This full-time role is essential for ensuring customer satisfaction through effective communication and technical assistance. Candidates should possess at least 5 years of experience in technical support, a degree in a technical field, and strong...
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Technical Support Specialist
8 ore fa
Giuliano di Roma, Italia Spindox A tempo pienoDescrizione dell'offerta di lavoroJoin to apply for the Technical Support Specialist role at SpindoxSei una risorsa con la passione per l'IT e aperta all'innovazione? Spindox ha bisogno di te per rafforzare i suoi team impegnati in numerosi progetti interessanti e di respiro internazionale!Con chi lavorerai e di cosa ti occuperai?Assistenza tecnica cliente...
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Technical Support Specialist
2 ore fa
giuliano di roma, Italia Spindox A tempo pienoDescrizione dell'offerta di lavoroJoin to apply for the Technical Support Specialist role at SpindoxSei una risorsa con la passione per l'IT e aperta all'innovazione? Spindox ha bisogno di te per rafforzare i suoi team impegnati in numerosi progetti interessanti e di respiro internazionale!Con chi lavorerai e di cosa ti occuperai?Assistenza tecnica cliente...
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Technical Support Specialist
6 ore fa
Giuliano di Roma, Italia Spindox A tempo pienoDescrizione dell'offerta di lavoro Join to apply for the Technical Support Specialist role at Spindox Sei una risorsa con la passione per l'IT e aperta all'innovazione? Spindox ha bisogno di te per rafforzare i suoi team impegnati in numerosi progetti interessanti e di respiro internazionale! Con chi lavorerai e di cosa ti occuperai?Assistenza tecnica...
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Technical Support Engineer
4 giorni fa
Giuliano di Roma, Italia Neo4j A tempo pienoAbout Neo4jNeo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use...
