Customer Service Platform
23 minuti fa
TESISQUARE, with 30 years of experience, founded in Bra (CN) and active nationally and internationally, is a technology partner specialized in the design and implementation of collaborative digital ecosystems in supply chain management processes. The company is constantly engaged in the implementation of innovative platforms and solutions to support the entire digital transformation lifecycle. TESISQUARE's approach is based on the Values of Respect, Transparency, Accountability, Customer Centricity, Team Work, and Innovation, with a focus on own People. We offer a dynamic, young and growing environment with the following benefits : Hourly flexibility; Smart working (hybrid mode); Food vouchers; Training & Certification. In view of strengthening the Event Platform and Retail team, we are looking for a : Customer Service Platform & Retail Support The selected candidate will be responsible for monitoring the proper functioning of the Production system, managing alarms and alerts raised by various monitoring systems. They will ensure the correct processing of data flows in and out of connected systems, intervening to resolve and / or report any anomalies. When necessary, the resource will interface with colleagues from other specialized teams to resolve any critical issues or problems. Responsibilities Diagnosing and resolving issues related to our software solutions. Documenting incidents and solutions using a ticketing system (e.g., ServiceNow). Interfacing with clients and vendors to resolve software-related problems. Collaborating with other internal teams to proactively resolve incidents. Qualifications High school diploma in IT and / or scientific fields and / or a university degree in Computer Science and / or scientific disciplines. Previous experience in a similar role is considered a plus, even if limited. Experience using ticketing systems. Good knowledge of SQL. Strong problem-solving skills and a proactive approach toward clients. Excellent analytical skills. Availability to work in 3 shifts and be on-call. Excellent command of the English language. Location : Turin office or Headquarters in Roreto di Cherasco (CN) #J-18808-Ljbffr
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoItalian Speaking Customer Service for E-Commerce Platform - Work In Greece Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian Speaking Customer Service Representatives for an E-Commerce Platform, with the added bonus of working in beautiful Greece! This role is perfect for individuals who are passionate about e-commerce and...
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoItalian Speaking Customer Service Digital Marketing Platform – Work In Greece Mercier Consultancy MD is pleased to announce an exciting opportunity for an Italian‑speaking Customer Service Representative for our Digital Marketing Platform, with the chance to work in beautiful Greece. We are looking for focused and motivated individuals who are fluent in...
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoOverview Mercier Consultancy MD is pleased to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Food Delivery Platform, with the chance to work in beautiful Greece. This position is perfect for individuals who have a passion for food and exceptional customer service skills. As a member of our customer service...
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Junior Customer Success Manager
1 ora fa
WorkFromHome, Italia Mia-Platform A tempo pienoA leading technology firm in Milan is seeking a motivated Junior Customer Success Manager to support customer onboarding and engagement in a hybrid work environment. You will be integral in facilitating customer success through product support and outreach activities while collaborating with various teams. The ideal candidate has a degree in a related field,...
