ERP Business Analyst, Italy
2 giorni fa
About us We are a community of visionary innovators dedicated to providing pioneering software and consultancy services to financial institutions, trading firms, central banks, governments and corporations around the world. We strive to simplify the way people work. We do that by providing workflow and process automation software as well as providing real‑time data and business intelligence to help people make better decisions. We are 13,000 employees, we operate globally with 60 global offices and we serve over 4,800 customers worldwide. Key Responsibilities Requirements Development: Gather, analyze and document business and technical requirements that accurately reflect organizational needs and guide software design. Stakeholder Engagement: Act as a trusted interface with internal stakeholders, external clients, software engineers and QA teams to ensure alignment and clarity throughout the project lifecycle. Documentation & Specifications: Create, review and finalize critical project artifacts including requirements specifications, change requests, software specifications, user interface designs, traceability matrices and product documentation. Operational Reporting: Prepare and update operational reports from ERP systems ensuring accurate financial and operational insights for Finance and Controlling teams. Collaboration & Communication: Facilitate effective communication across cross‑functional teams ensuring that client expectations are met and technical teams have precise guidance. Analytical Excellence: Apply strong analytical and data‑gathering skills to identify gaps, validate requirements and support informed decision‑making. Qualifications & Skills Masters degree in Economics, Management, Engineering or a quantitative field. 25 years of experience in controlling, business operations, ERP support or financial processes. Familiarity with ERP logic, financial processes or workflow tools (experience with PPM systems is a plus). Strong analytical mindset with expertise in requirements gathering and documentation. Proven ability to bridge business objectives with technical execution. Exceptional client‑facing communication and relationship management skills. Detail‑oriented with a focus on accuracy, traceability and quality assurance. Problem‑solving attitude and ability to manage multiple tasks while meeting deadlines in a dynamic environment. Excellent knowledge of Italian and English. What we offer Permanent employment contract. Important notes According to the Italian Law (L.68/99) please note that candidates from the disability list will be given priority. We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications, analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us. Location Milan, Italy Key Skills SQL Agile Business Analysis Visio Waterfall Business Process Modeling Requirements Gathering User Acceptance Testing Business requirements SDLC Systems Analysis Data Analysis Skills Employment Type Full‑Time Experience Years Vacancy 1 #J-18808-Ljbffr
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