Business Development Manager

Apply for the Business Development Manager position at SITA. This onsite role is based in Truccazzano, Italy. At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the global air‑travel industry, operating in 95% of international airports and serving over 2,500 transportation and government clients. SITA is proud to be recognized as a Great Place to Work® by 79% of our employees. Purpose The Business Development Manager works closely with Sales across the assigned territory or market segment to drive retention, revenue, new business growth, and client satisfaction. They are responsible for results within their designated territory and accounts, covering one or more SITA Business Lines. Key Responsibilities Business Growth Work with Sales Reps to achieve profitable sales growth in the assigned Business Lines. Generate new leads and opportunities within existing customer accounts through upselling and cross‑selling, identify new opportunities in other buying centers, maintain a qualified active pipeline, and manage it through to closure. Executive Relationships Increase engagement with key customer and industry contacts, especially executive buyers, and build trusted relationships across market segments. Demand Creation Run targeted and measurable demand generation activities for specific products within SITA’s Business Lines, raising awareness and consideration through presentations, webinars and other outreach events. Prospecting and Collaboration Drive prospecting efforts with Sales Reps, join early customer meetings, participate in opportunity reviews and workshops, and support Sales Engineers in developing complex solutions. Pipeline Acceleration and Deal Strategy Work with Sales Reps to increase the number and value of qualified sales opportunities, suggest tactics, pricing, and competitive positioning ideas, and maintain accurate account and opportunity details in the SFA tool. Proposal Development and Response Support Sales Reps with active opportunities, ensuring the right products or solutions are included in proposals, respond to RFIs and RFPs, and provide up‑to‑date collateral, references, value statements and presentations. Competitive Intelligence Equip Sales Reps with insights, messaging and tactics to succeed in competitive situations and share intelligence via collaboration tools. Objection Handling Collect and share common customer objections with effective responses, strengthen outbound marketing messages and provide customer feedback to influence product development. Customer Success Stories Work with Product Marketing, Product Management and Sales Enablement to create and share customer case studies and success stories that demonstrate the value SITA brings. Sales Playbooks Collaborate with Marketing and Sales Enablement to develop solution, product, vertical and buyer playbooks, tailoring value propositions and ROI examples. External Social Media Use professional networking sites to increase awareness and consideration of SITA’s offerings. Experience & Qualifications Bachelor’s degree required; Master’s degree preferred. 5+ years of proven success in generating revenue growth in a sales and/or business development role. 3+ years of relevant industry and/or market segment experience. 3+ years of relevant product experience preferred. Tele‑prospecting background preferred. Previous marketing experience desirable. Track record of achieving or exceeding sales targets. Track record of building client relationships at Senior Management level. Track record of building and implementing business development plans, including assessing, analyzing, tracking and consolidating market data. Seniority level Mid‑Senior level Employment type Full‑time Job function Business Development and Sales Industries Airlines and Aviation, Manufacturing, Telecommunications Location Truccazzano, Italy (within Milan, Lombardy) #J-18808-Ljbffr